Enthusiastic and detail-oriented professional seeking a receptionist position where my strong organizational skills, effective communication, and experience in managing front desk operations can contribute to creating a welcoming and efficient environment for clients and team members.
• Managed patient appointments, demonstrating strong organizational skills.
• Handled patient inquiries, providing excellent customer service and ensuring a positive experience.
• Coordinated with dental professionals to optimize appointment scheduling and workflow.
• Maintained and organized patient records with strict confidentiality.
• Processed insurance claims and assisted patients in understanding their coverage.
• Facilitated efficient communication between patients and dental staff.
• Implemented office protocols to enhance the overall patient experience.
• Collaborated with the dental team to ensure a smooth and well-coordinated front desk operation.
• Responded to telephone and email inquiries promptly and professionally.
• Contributed to maintaining a clean and welcoming reception area.
Effective Communication
Organizational Efficiency
Time Management
Team Collaboration
Attention to Detail
Multitasking
Problem Solving
Customer Service
Adaptability
Conflict Resolution
Available upon request.