Ka Bo Lee

• Communicated with spa team members if clients canceled or changed appointment times.
• Consistently kept reception area clean and tidy and maintained presence at desk area.
• Updated customer records and maintained accurate client information.
• Escorted clients to spa areas, treatment rooms, and offices.
• Confirmed appointments, communicated with clients, and updated client records.
• Organized, maintained and updated information in computer databases.

• Cleaned and maintained kitchen equipment and oven.
• Sanitized benches and surfaces to avoid cross-contamination.
• Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
• Replenished and rotated food items, following correct food cooling and storage procedures.

(Further studies on hold; in good academic standing)

• Awarded Pearson Teacher's Union Award for exhibiting genuine team spirit