Kabishen Patkunarajah
Oshawa
Summary
Detail-oriented professional with expertise in data accuracy, process optimization , and client support. Proven ability to enhance efficiency and meet deadlines in fast-paced environments, with strong skills in data management and reporting tools. Adaptable collaborative, and committed to quality. Proficient in Microsoft excel, word and Quickbooks.
Overview
8
8
years of professional experience
Work History
Department Manager
Sporting Life
10.2022 - 08.2024
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
Sales Manager
Lastman's Bad Boy
05.2020 - 08.2022
- Sold various furniture and appliance products, wrote sales bills, and gained the ability to multitask and work under extreme pressure during busy days
- Thoroughly learned the company's product offerings, underwent extensive training and attended workshops with respective companies on various electronics, appliances, furniture, and mattress products
- Increased sales revenue by developing and implementing effective sales strategies
- Handled customer relations issues, enabling quick resolution, and client satisfaction
Senior Account Specialist
Rogers Communications
02.2019 - 01.2020
- Consulting with customers using counselor selling techniques
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
Data Analyst
We The North Auto Care
06.2016 - 10.2018
- Managed cash, credit, and debit transactions
- Handled incoming and outgoing telephone calls with an overall customer satisfaction core of over 95%.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
Education
Bachelor of Accounting - Accounting And Finance
Ryerson University
06.2024
High School Diploma -
Winston Churchill Collegiate Institute
09.2019
Skills
- Data Analysis
- Lead Development
- Virtualization Technologies
- Business Development
- Customer Relationship Management
- MS Office
- Problem-Solving
- Corporate Communications
- Quickbooks
Languages
English
Tamil
Timeline
Department Manager
Sporting Life
10.2022 - 08.2024
Sales Manager
Lastman's Bad Boy
05.2020 - 08.2022
Senior Account Specialist
Rogers Communications
02.2019 - 01.2020
Data Analyst
We The North Auto Care
06.2016 - 10.2018
Bachelor of Accounting - Accounting And Finance
Ryerson University
High School Diploma -
Winston Churchill Collegiate Institute
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