Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kabishen Patkunarajah

Toronto

Summary

A highly motivated and reliable General Worker with a strong work ethic and excellent problem-solving skills. Committed to delivering high-quality results in a timely manner.

Overview

8
8
years of professional experience

Work History

Account Executive

Rogers Communications
10.2022 - Current


  • Consulting with customers using counselor selling techniques
  • Maintaining the relationships with clients through phone calls, thank you notes, emails and welcome back notes.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Negotiated contracts successfully, securing favorable terms for both the company and clients.
  • Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.

Sales Associate

Lastman's Bad Boy
05.2020 - 08.2022
  • Sold various furniture and appliance products, wrote sales bills, and gained the ability to multitask and work under extreme pressure during busy days
  • Thoroughly learned the company's product offerings, underwent extensive training and attended workshops with respective companies on various electronics, appliances, furniture, and mattress products
  • Developed excellent customer service skills by striving for quick complaint resolution; commended by the supervisor for the ability to resolve problems on the first call and avoid escalation of issues.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Manager

Sporting Life
02.2019 - 01.2020
  • Drive sales through engagement of customers, suggestive selling, and sharing product knowledge
  • Greeted and directed customer inquiries to ensure a positive shopping experience
  • Managed daily store operations for smooth functioning and achieving sales targets.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.

Receptionist

We The North Auto Care
06.2016 - 10.2018
  • Managed cash, credit, and debit transactions
  • Greeted customers, performed administrative and clerical tasks
  • Handled incoming and outgoing telephone calls with an overall customer satisfaction core of over 95%.

Education

Bachelor of Accounting -

Ryerson University
Toronto, ON
06.2024

High School Diploma -

Winston Churchill Collegiate Institute
Toronto, ON
09.2019

Skills

  • Market Development
  • Data Analysis
  • Lead Development
  • Virtualization Technologies
  • Business Development
  • Lead Generation
  • Customer Service
  • Adroited in using computer software including Microsoft word, PowerPoint and Excel

Languages

English
Tamil

Timeline

Account Executive

Rogers Communications
10.2022 - Current

Sales Associate

Lastman's Bad Boy
05.2020 - 08.2022

Manager

Sporting Life
02.2019 - 01.2020

Receptionist

We The North Auto Care
06.2016 - 10.2018

Bachelor of Accounting -

Ryerson University

High School Diploma -

Winston Churchill Collegiate Institute

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Kabishen Patkunarajah