Summary
Overview
Work History
Education
Skills
Timeline
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KAAVIYA M

Mississauga,Canada

Summary

Dynamic Inventory Supervisor with proven expertise at SuperHairPieces in optimizing stock levels and enhancing vendor relations. Skilled in data analysis and conflict resolution, I consistently achieved inventory accuracy and improved operational efficiency. My strong communication and organizational skills fostered seamless collaboration across departments, driving successful outcomes in inventory management and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Inventory Supervisor

SuperHairPieces
Mississauga, ON
06.2024 - Current
  • Monitored stock levels to ensure adequate supply for customer orders.
  • Coordinated retail sales supply and inventory management for products across 5 salon locations, ensuring seamless operations and availability.
  • Created monthly reports detailing inventory performance metrics such as turns, shrinkage, backorders.
  • Managed the cycle count process by conducting periodic physical counts of inventory items.
  • Maintained accurate and up-to-date records of all inventory transactions.
  • Performed root cause analysis on any discrepancies identified between actual inventory levels versus expected quantities.
  • Facilitated communication between U.S. and Canadian warehouses, efficiently tracking and stocking hairpieces and supplies, while placing and managing vendor orders.
  • Placed and managed vendor orders to maintain consistent supply of hairpieces and salon products.
  • Coordinated with other departments regarding product availability, pricing information, purchase orders.

Virtual Receptionist

Tiger Tel
Toronto, Canada
01.2024 - 05.2024
  • Efficiently managed high volumes of incoming calls, maintaining a professional and courteous demeanor at all times.
  • Demonstrated exceptional multitasking abilities by simultaneously answering calls, logging caller data, and accurately inputting information into the designated forms.
  • Maintained meticulous attention to detail while entering caller information into databases or CRM systems, ensuring accuracy and completeness of records.
  • Consistently met or exceeded performance targets for call handling and data entry, maintaining a high level of productivity and quality.
  • Utilized excellent communication skills to effectively liaise with callers, providing information, answering inquiries, and resolving issues to their satisfaction.
  • Demonstrated strong organizational skills in managing call logs, prioritizing tasks, and maintaining accurate records of incoming calls and data entries.
  • Uphold strict confidentiality protocols when handling sensitive caller information, adhering to data protection regulations, and organizational privacy policies at all times.

Sales Associate

Best Buy
Etobicoke, Canada
09.2023 - 12.2023
  • Helped customers navigate store, complete sales, and process returns.
  • Resolved concerns using strong communication and conflict management skills combined with expert sales abilities.
  • Created memorable customer experiences by offering personalized sales support.
  • Resolved customer concerns using strong communication and conflict management skills.

Education

PG Diploma - Project Management

Sheridan College
Mississauga, ON
04-2024

Master of Science (M.S.) -

Vellore Institute of Technology
Vellore
05.2018

Skills

  • Inventory management and auditing
  • Vendor and customer relations
  • Data analysis and reporting
  • Sales coordination and support
  • Conflict resolution strategies
  • Effective communication skills
  • Attention to detail and accuracy
  • Multitasking and organizational skills
  • Confidentiality and compliance adherence
  • Logistics and resource allocation
  • Goal attainment and strategic planning
  • Quality assurance processes
  • Active listening and problem-solving
  • Warehouse management and cycle counting
  • Demand forecasting techniques
  • Customer service
  • Stock control
  • Positive attitude
  • Time management

Timeline

Inventory Supervisor

SuperHairPieces
06.2024 - Current

Virtual Receptionist

Tiger Tel
01.2024 - 05.2024

Sales Associate

Best Buy
09.2023 - 12.2023

PG Diploma - Project Management

Sheridan College

Master of Science (M.S.) -

Vellore Institute of Technology

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KAAVIYA M