Kaan Uysun
2055 York Avenue, Vancouver,Canada
Summary
Results-driven leader with experience in orchestrating seamless and memorable hotel style events. Proven expertise in overseeing end-to-end catering and fine-dining restaurant operations, from menu planning to flawless execution. Adept at leading and motivating teams to deliver exceptional service, resulting in high client satisfaction and repeat business. Known for implementing cost-effective measures without compromising quality. Skilled in fostering positive client relationships through effective communication and attention to detail. Seeking to bring a track record of success to a dynamic team committed to delivering outstanding culinary experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Floor Supervisor
Ancora Ambleside
Vancouver, BC
11.2023 - 05.2024
- Coordinated guest seating accordingly to maximize efficiency and guest satisfaction
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw food preparation and presentation is up to guest standard
- Supported team with taking different roles such as expo, host, bartender, server when needed
- Prepared and submitted daily, weekly and monthly performance reports to inform upper management.
- Evaluated work of 9 floor employees to improve performance.
Lead Bartender
Sage Catering
Vancouver, BC
04.2023 - 11.2023
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained 5 new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across team.
- Assisted with inventorying beverage stock and bar supplies.
- Helped implement new beverage tracking system
- Implemented monthly rotating cocktail feature.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Catering Coordinator
Loafe Catering
Vancouver, BC
01.2023 - 04.2023
- Maintained well-stocked and organized catering vehicles
- Served as experienced and motivated Coordinator for high volumed and fast-paced events
- Enhanced event success by coordinating with clients and understanding their specific catering needs.
- Worked closely with Catering Manager to ensure timely completion of administrative tasks
- Reported to Operations Manager and assisted ordering and office personnel.
- Managed staff schedules and maintained adequate coverage for all shifts.
Bar Supervisor
Koerner’s Pub
Vancouver, BC
09.2021 - 04.2023
- Oversaw day-to-day bar operations, ensuring smooth workflow, exceptional customer service, and adherence to quality standards
- Lead and motivate team of bartenders providing training, coaching, and performance feedback
- Implemented and enforced policies and procedures to optimize efficiency, resulting in 20% increase in overall productivity
- Managed bar inventory, including ordering, receiving, and reconciling stock to minimize waste and control costs
- Interacted with patrons to ensure positive experience, addressing concerns promptly and maintaining high level of customer satisfaction.
- Scheduled bands, musicians and trivia hosts for event nights.
Education
Hospitality Management Diploma -
Vancouver Community College
Vancouver, BC07.2025
BBA - Marketing
University of British Columbia
Vancouver, BC04.2023
Skills
- Problem Solving
- Leadership
- Collaboration and Teamwork
- Staff Training
- Order Accuracy and Deliver
- Menu Memorization and Presentation
- Responsible Alcohol Service
- Customer Relations
- MS Office
Certification
Serve it Right Certification, 04/29/22, 04/30/27
Languages
English
Turkish
Timeline
Floor Supervisor
Ancora Ambleside
11.2023 - 05.2024
Lead Bartender
Sage Catering
04.2023 - 11.2023
Catering Coordinator
Loafe Catering
01.2023 - 04.2023
Bar Supervisor
Koerner’s Pub
09.2021 - 04.2023
Hospitality Management Diploma -
Vancouver Community College
BBA - Marketing
University of British Columbia
Serve it Right Certification, 04/29/22, 04/30/27
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