Summary
Overview
Work History
Education
Languages
Timeline
Generic

Kaan Turker

Vancouver,Canada

Summary

Dedicated professional with a strong background in customer service and relationship building. Skilled in data entry, telephone support, and records oversight. Proven track record as a Shift Manager, ensuring smooth operations and customer satisfaction through high-quality service. Known for proactive problem-solving and keeping team members focused. Customer-centric individual with flexible availability, including weekends and evenings, adept at making deliveries, preparing pizzas, and managing cash transactions efficiently. Quick learner with a talent for adapting to new tasks seamlessly.

Overview

13
13
years of professional experience

Work History

Pizza Maker - Shift Manager

Megabite Pizza
07.2021 - Current
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Tracked inventory of ingredients and supplies to keep kitchen well stocked and meet product and service demands.

Cook's Assistant

Ocakbaşı Kebab and Lahmacun Saloon
01.2020 - 02.2021
  • Preparing kitchen before the arrival of the chefs.
  • Cleaning the kitchen before and after food service.
  • Preparing ingredients before hand, like cleaning and chopping the vegetables.
  • Looking after the stock of the kitchen and informing it to the head chef as the stocks run out.
  • Cleaning all the kitchen equipments before and after use.

Cargo Agent

MNG Airlines
12.2017 - 06.2019
  • Created documents of load plans, cargo cleanliness inspections, and transportation processes.
  • Negotiated and arranged transport of goods with shipping or freight companies.
  • Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
  • Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.

Bartender-Server

Crystal Paraiso Verde Resort Belek
05.2013 - 09.2013
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Served high customer volumes during special events, nights, and weekends.

Waiter

Mersin Suphi Öner Teacher's House
05.2012 - 09.2012
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs. Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.

Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.

Education

Bachelor of Science - Aviation Management

Nisantasi University

Co Op Programs Certificate - Business Management

Cornerstone International Community College

Languages

English
Professional Working
Turkish
Native or Bilingual

Timeline

Pizza Maker - Shift Manager

Megabite Pizza
07.2021 - Current

Cook's Assistant

Ocakbaşı Kebab and Lahmacun Saloon
01.2020 - 02.2021

Cargo Agent

MNG Airlines
12.2017 - 06.2019

Bartender-Server

Crystal Paraiso Verde Resort Belek
05.2013 - 09.2013

Waiter

Mersin Suphi Öner Teacher's House
05.2012 - 09.2012

Co Op Programs Certificate - Business Management

Cornerstone International Community College

Bachelor of Science - Aviation Management

Nisantasi University
Kaan Turker