Kevon Bailey
St. Catharines,ON
Summary
Results-driven automotive service technology professional with a Valedictorian background from Galilee Academy and a diploma in 310S Automotive Service Technician from Niagara College. Proven track record in sales and management, showcasing technical acumen and proficiency in Prodemand and All Data. Excelled in roles such as Technician Assistant, Motive Power Technician, and Apprentice. Demonstrated strong leadership as a Service Manager and excelled in sales as a Sales Representative. Currently thriving at Joseph Haulage, combining technical expertise, leadership, and customer-centric skills for effective contributions in challenging roles within the automotive. As a self-motivated individual, it brings me tremendous joy to embark on the next chapter of my career.
Overview
7
7
years of professional experience
Work History
Truck Driver
Joseph Haulage
Hamilton, ON
11.2022 - Current
- Present Transported goods
- Adhered to traffic and safety regulations
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Inspected and maintained the vehicle
- Managed delivery paperwork, and communicated effectively with dispatch or clients
- Operated manual transmission (18-speed) and 4-axle trailer (40 tons).
Service Manager
Thorold Auto parts
Thorold, ON
01.2021 - 04.2022
- Oversaw service delivery
- Managed staff
- Handled customer inquiries
- Ensured quality control, and developed strategies to improve service efficiency.
- Created detailed reports on service activities for senior management review.
- Assigned work and monitored performance of project personnel.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Sales Representative
Thorold Auto Parts
11.2020 - 01.2021
- Prospected and generated leads
- Conducted product presentations
- Negotiated terms, closed deals, and maintained post-sales relationships.
- Stayed informed about market trends and met sales targets.
- Conducted market research to identify potential customers and their needs.
Apprentice
Thorold Auto Parts
09.2019 - 10.2020
- Responsible for engine and transmission work, oil changes, tire rotations, and vehicle detailing.
- Assisted colleagues in accomplishing planned procedures or activities to increase productivity.
- Shadowed craft experts and supervisors to learn wide range of simple and complex techniques.
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Maintained organization, cleanliness and safety in work areas.
01.2019 - 04.2019
Technician Assistant, Motive Power Technician
Automotive
04.2017 - 08.2017
Education
Diploma - Automotive Service Technician And Operations
Niagara College
Welland, ON06-2018
High School Diploma -
Galilee Academy High School Diploma, Valedictorian
Nassau Bahamas01.2016
Skills
- Computer Skills:
- Prodemand
- All Data
- Proficient in
- Microsoft Word
- Excel
- Powerpoint
- Professional Skills:
- Superior customer service
- Excellent written and oral communication
- Efficient time management
- Meticulous attention to detail
- Strong analytical and problem-solving
- Excellent team leadership
- Materials Transport
- Delivery Scheduling
- Safe Driving
- Equipment Operation
- Load Security
- Route Planning
- Air Brake Certification
- Vehicle Maintenance
- Doubles and Triples Specialist
- Refrigerated Trailers Operation
- Inclement Weather Driving
- Tanker and Hazmat Endorsements
- DOT Compliance
- Trip Planning
- Defensive Driver Training
- Dependable and Reliable
- Efficient Trip Planner
References
References will be provided upon request.
Timeline
Truck Driver
Joseph Haulage
11.2022 - Current
Service Manager
Thorold Auto parts
01.2021 - 04.2022
Sales Representative
Thorold Auto Parts
11.2020 - 01.2021
Apprentice
Thorold Auto Parts
09.2019 - 10.2020
01.2019 - 04.2019
Technician Assistant, Motive Power Technician
Automotive
04.2017 - 08.2017
Diploma - Automotive Service Technician And Operations
Niagara College
High School Diploma -
Galilee Academy High School Diploma, Valedictorian
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