K Abendan
Red Deer,AB
Summary
Motivated and organized Front Desk/Admin Assistant offers demonstrated success tackling various office tasks. Delivers proactive support on key administrative matters to promote productivity across departments. Recognized for organization and time management skills. Reliable and hardworking individual
Overview
13
13
years of professional experience
Work History
Front Desk Agent/Administrative Assistant
Quality Inn & Conference Center
12.2022 - Current
- Collect guest documents and information upon check in.
- Created and updated records and files to maintain document compliance.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Monitored office supplies by checking inventory and placing orders.
- Performed daily sales reporting and recorded payments to keep accounting system updated.
Food Counter Attendant
Burger Boy
09.2021 - 12.2022
- Processed sales transactions using POS system.
- Maintained clean and safe workstation while adhering to all food safety and sanitation regulations.
- Greeted customers with smile and provided helpful suggestions.
- Managed multiple tasks in high-volume environment.
- Delivered food to guest tables with timeliness and efficiency.
- Provided information regarding promotions and menu items.
Food Counter Attendant
Tim Hortons
03.2017 - 03.2021
- Maintained clean and safe workstation while adhering to all food safety and sanitation regulations.
- Established rapport with customers by providing friendly and attentive service.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Monitored supplies and replenished as necessary.
- Managed multiple tasks in high-volume environment.
- Processed sales transactions using POS system.
Airport Passenger Service Agent
Qatar Airways
11.2010 - 03.2013
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Rescheduled flights, issued refunds and assisted passengers with alternative travel arrangements.
- Checked in luggage and confirmed all carry-on items met federal guidelines.
- Oversaw ticketing, gate and ramp services.
- Tagged baggage and routed to appropriate location for loading and screening.
- Announced flight status updates and information about gate changes over PA system.
- Prepared detailed passenger manifests and other reports to meet organizational needs.
Education
Office Administration
East West College
Calgary, AB08.2023
Bachelor of Science - Tourism
Centro Escolar University
Manila , Philippines03.2006
Skills
- Customer Experience
- Information Assistance
- Mail Sorting
- Office Supplies and Inventory
- Office Reception
- Filing Understanding
- Cash Register Operations
Timeline
Front Desk Agent/Administrative Assistant
Quality Inn & Conference Center
12.2022 - Current
Food Counter Attendant
Burger Boy
09.2021 - 12.2022
Food Counter Attendant
Tim Hortons
03.2017 - 03.2021
Airport Passenger Service Agent
Qatar Airways
11.2010 - 03.2013
Office Administration
East West College
Bachelor of Science - Tourism
Centro Escolar University
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