Jyotsna Sengupta
Toronto
Summary
PMP-certified Project Manager with a proven track record of delivering high-value infrastructure, IT, and digital projects. Expertise in risk management, stakeholder engagement, and optimizing Agile delivery processes drives consistent improvements in on-time project completion and achievement of business objectives. Strong advocate for effective remote collaboration, recognized for fostering team synergy and enhancing productivity across diverse project environments. Committed to leveraging innovative strategies to navigate challenges and deliver exceptional results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
IT Project Manager
Intact Insurance
01.2022 - Current
- Delivered multi-year IT & marketing projects on time and within budget, leading distributed teams across Canada/US.
- Drove cloud migration (AWS, Azure, GCP), cutting costs and improving scalability.
- Boosted on-time delivery by 25% through Agile optimization and Jira dashboards.
- Aligned roadmaps with executive stakeholders and architecture teams to meet business priorities.
- Streamlined remote collaboration via Slack, MS Teams, and Confluence, ensuring productivity across hybrid teams.
IT Project Manager, Digital Banking
CIBC
01.2019 - 12.2021
- Led end-to-end delivery of digital apps and backend solutions, driving customer engagement.
- Managed Agile squads (10–15 people) across multiple locations with budgets up to $1.2M.
- Achieved 15% cost savings through smarter resource allocation and vendor management.
- Ensured executive alignment with clear reporting, risk tracking, and milestone updates.
- Coordinated remote teams across time zones, maintaining 95% sprint completion rates.
Technology Consultant, Personal Banking
CIBC
06.2018 - 01.2019
- Designed journey maps to improve the mortgage application process, sharpening stakeholder engagement skills.
- Delivered a proof-of-concept for Agile tools, creating scorecards that accelerated digital transformation.
- Partnered with product and IT teams to translate business needs into technical solutions, laying the foundation for project planning and execution.
- Built core skills in requirements gathering, Agile adoption, and cross-functional collaboration, directly advancing into Project Management roles.
Project Management Intern
RANS Mechatronics
05.2017 - 12.2017
- Supported project planning, estimation, and task tracking, gaining hands-on experience in full project lifecycles.
- Collected and analyzed client feedback, driving a 10% improvement in product quality and customer satisfaction.
- Built a foundation in risk tracking, scheduling, and stakeholder communication that prepared for advanced PM roles.
Education
Master of Engineering - Management Science
University of Waterloo
Bachelor of Technology - Information Technology
Jawaharlal Nehru Technological University
Skills
- Virtual team coordination
- Agile project management
- Project planning and budgeting
- Cross-Functional Leadership & Stakeholder Engagement
- Cloud Platforms: AWS, Azure, GCP
- Tools: Jira, Confluence, MS Project, Trello, SharePoint, Visio
- Risk management
- IT infrastructure management
- Root-cause analysis
- Cross-functional team leadership
- Conflict management
- Requirements gathering and analysis
Certification
- PMP – Project Management Professional
Timeline
IT Project Manager
Intact Insurance
01.2022 - Current
IT Project Manager, Digital Banking
CIBC
01.2019 - 12.2021
Technology Consultant, Personal Banking
CIBC
06.2018 - 01.2019
Project Management Intern
RANS Mechatronics
05.2017 - 12.2017
Bachelor of Technology - Information Technology
Jawaharlal Nehru Technological University
Master of Engineering - Management Science
University of Waterloo
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