JYOTI TAKIAR
Halifax,NS
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Jack Astor's Bar & Grill
2024.04 - 2024.06
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering collaborative work environment that enhanced overall productivity levels.
- Maintained clean and orderly dining area for enjoyable guest experience.
- Supported needs of 17- person wait staff who attended to specific needs of countless customers daily for Canadian restaurant with social relevancy and intentionality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
FOH Manager
Rajdhani Sweets and Restaurant
2021.02 - 2024.04
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Reduced employee turnover by fostering positive work environment and offering competitive compensation packages.
- Maximized table turnover rate through effective floor plans and strategic server assignments.
- Improved customer satisfaction by implementing efficient front-of-house operations and staff management techniques.
GM
Novotel Chandigarh Tribune Chowk
2015.09 - 2021.01
- Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
- Conducted comprehensive competitor analyses to identify market trends and capitalize on emerging opportunities.
- Implemented quality assurance measures, ensuring consistent delivery of high-quality products and services.
- Negotiated favorable contracts with suppliers, securing competitive pricing without compromising on product quality or service delivery standards.
Event Manager
Novotel Chandigarh Tribune Chowk
2015.06 - 2015.08
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Streamlined event planning processes by implementing efficient project management strategies.
- Utilized job-related software to create standard guidelines, calendars and budgets for each event.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Implemented innovative event themes and designs to create memorable experiences for attendees.
Education
MBA - International Business Management
St. Clair College of Applied Arts And Technology
Windsor, ON04.2022
Associate of Arts -
Panjab University
Chandigarh India04.2018
Skills
- Strong Work Ethic
- Guest Engagement
- Exceptional customer service
- Safe Food Handling
- Scheduling Staff
- Reservation handling
- Complaint Handling
- Guest Relations
Certification
- Hospitality Management Studies - Hotel Operations(Alison empower yourself)
- Introduction to Operations Management
- SA 8000 - Corporate Social Responsibility (CSR) & Accountability for Organizations
- Finance and Cash Management for Hospitality
Languages
English
Spanish
Limited Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Server
Jack Astor's Bar & Grill
2024.04 - 2024.06
FOH Manager
Rajdhani Sweets and Restaurant
2021.02 - 2024.04
GM
Novotel Chandigarh Tribune Chowk
2015.09 - 2021.01
Event Manager
Novotel Chandigarh Tribune Chowk
2015.06 - 2015.08
MBA - International Business Management
St. Clair College of Applied Arts And Technology
Associate of Arts -
Panjab University
- Hospitality Management Studies - Hotel Operations(Alison empower yourself)
- Introduction to Operations Management
- SA 8000 - Corporate Social Responsibility (CSR) & Accountability for Organizations
- Finance and Cash Management for Hospitality
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