Jyoti Sharma
Brampton
Summary
Experienced with office administration, team leadership, and project management. Utilizes strategic planning to optimize office functions and enhance productivity. Track record of effective communication and problem-solving in fast-paced corporate settings. Professional clerical expert with strong background in office administration and typing. Known for reliability, adaptability, and precision in managing documentation and office tasks. Team-oriented with focus on achieving results and meeting deadlines.
Overview
3
3
years of professional experience
Work History
Phlebotomist
Medical Office
04.2024 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
Office Administration
Medical Centre
04.2023 - Current
- Planning and scheduling appointments, organizing and maintaining documents and files, providing information by use of telephone, email
- Deliver effective customer service and administrative support in a busy clinic practice
- Maintain medical records, confidentiality while transferring patient data with 100% accuracy
- Greeted new patients, identified the purpose of visit, and directed them to specific service according to their needs
- Supported office administration tasks such as billing, coding, and maintaining electronic medical records for seamless patient care coordination.
- Facilitated office administration and customer service to general public.
- Supported office administration tasks, such as managing incoming calls, maintaining accurate filing systems, and processing payments.
- Participated in ongoing training programs to stay current on best practices for medical office administration, enhancing overall efficiency within the clinic setting.
Warehouse Floor Lead
Lululemon Athletica
03.2022 - 04.2023
- Managed 50-100 workers production on the floor
- Picked & prepared numerous daily shipments in controlled atmosphere
- Packed and labeled merchandise to prepare for loading& shipment to customers
- Examined packages and goods for damage and notified vendors for replacement needs
- Assisted in hiring new staff members, participating in interviews and providing input on candidate selection decisions.
- Managed inventory levels, ensuring optimal stock availability and minimizing wastage due to spoilage or obsolescence.
- Provided support during peak periods, stepping in as needed to assist with various tasks such as cashiering or stocking shelves.
Inventory Clerk
NLS
12.2021 - 02.2022
- Kept track of the goods and supplies in a store or warehouse and manages orders to facilitate sales or production
- Signed off on shipments, counting the number of available products and placing orders of more inventory according to demand
- Fluent with inventory management software and Microsoft Excel, strong organizational and communication skills, attention to detail, and effective
- Maintained inventory count, tracked usage, and documented variances.
- Assisted in physical inventories, verifying counts against existing records for improved accuracy in reporting data.
- Facilitated smooth communication between departments regarding inventory needs and adjustments, leading to better overall efficiency in operations.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Trained new hires on proper inventory protocols, ensuring consistent adherence to established procedures across all staff members.
Education
Venipuncture& Phlebotomy
Canadian Ultrasound Institute
Mississauga, ON04.2024
Office Administration
Mohawk College
Mississauga, ON04.2023
Skills
- Specimen handling
- Blood culture collection
- Data entry
- Medical records management
- EMR recordkeeping
- Laboratory procedures understanding
- Customer service
- Organizational skills
- Excellent communication
- Excellent In ACCURO
- Microsoft teams
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Phlebotomist
Medical Office
04.2024 - Current
Office Administration
Medical Centre
04.2023 - Current
Warehouse Floor Lead
Lululemon Athletica
03.2022 - 04.2023
Inventory Clerk
NLS
12.2021 - 02.2022
Venipuncture& Phlebotomy
Canadian Ultrasound Institute
Office Administration
Mohawk College
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