Jyoti Sharma
Surrey,BC
Summary
Organized manager with more than 6 years of experience supervising employees. Delegates assignments in order to promote the efficiency of all facets of company processes. Knowledgeable in the implementation of management tactics.
Overview
11
11
years of professional experience
Work History
Production Supervisor
Puresunfarms Corp.
Delta, BC
07.2021 - 09.2024
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Managed team of Number production associates, overseeing productive production processes and meeting all deadlines.
Quality Supervisor
Puresunfarms.corps
Delta, BC
06.2020 - 07.2021
- Reduced customer complaints by addressing root causes of quality issues and driving continuous improvement initiatives.
- Directed and supervised Number employees involved in product inspection and quality control procedures.
- Enhanced product quality by implementing stringent inspection processes and providing comprehensive feedback to production teams.
- Oversaw department of Number by supervising daily operations, providing technical support and coordinating personnel.
Ambassador
Amazon
Surrey, BC
09.2019 - 09.2020
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Assisted team with operational policies and procedures to drive services.
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
CASHEIR
shopper's drug mart
Vancouver
05.2019 - 12.2019
MANAGER
Pita Pit
Prince George, British Columbia
02.2015 - 04.2019
- Supervised a weekly schedule of projects and anticipated the timelines for specific milestones and completion
- Managing payrolls
- Coordinated between billing department and customers to resolve problems
- Scheduled weekly inventory pickups and deliveries with vendors
- Recruiting and interviewing employees.
CUSTOMER SERVICE REPRESENTATIVE
Indian Essence
Prince George, British Columbia
02.2014 - 02.2015
- Routinely answered customer questions regarding merchandise and pricing
- Earned management trust by serving as key holder, responsibly opening and closing store.
Education
Post Graduate Diploma in Human Resource Management -
College Of New Caledonia (CNC)
Prince George, BC01.2014
Becholar Of Computer Applications -
Kamla Nehru College for Women
Phagwara, PB01.2013
Skills
- Efficient communication skills
- Business development
- Operations management
- Planning and organization
- Computer literate
- Positive and friendly
References
- Danny gill, owner, pita pit, 250-961-5003
- Sukhdeep Cheema, pharmacy assistant, shoppers drug mart #0267, 604 727 3346
Languages
English
Professional Working
Timeline
Production Supervisor
Puresunfarms Corp.
07.2021 - 09.2024
Quality Supervisor
Puresunfarms.corps
06.2020 - 07.2021
Ambassador
Amazon
09.2019 - 09.2020
CASHEIR
shopper's drug mart
05.2019 - 12.2019
MANAGER
Pita Pit
02.2015 - 04.2019
CUSTOMER SERVICE REPRESENTATIVE
Indian Essence
02.2014 - 02.2015
Post Graduate Diploma in Human Resource Management -
College Of New Caledonia (CNC)
Becholar Of Computer Applications -
Kamla Nehru College for Women