Jyoti Sharma

Execute procurement processes, including:

• Managed the purchase requisition to order cycle for Indigenous and Import procurement of underground mining spare parts, safety items, and marketing purchases.
• Planned purchases, defined supply terms, and prepared competitive bids.
• Conducted commercial evaluation, including value analysis, TCO, and business case analysis.
• Participated in material and service purchase planning with stakeholders, using market analysis and consumption history.
• Executed sourcing plans, focusing on supplier risk mitigation and development.
• Developed new local vendors for specific machinery.
• Monitored supplier performance via KPIs.
• Explored alternative revenue sources and managed profitability.
• Coordinated with Gainwell's global teams and external suppliers for purchasing and on-time delivery.
• Built and maintained strong supplier and customer relationships.
• Communicated company directives, ensuring timely completion of tasks.
• Leveraged leadership skills to improve policies, procedures, and staff performance.

Customer Sales Representative processes, including:

• Managed customer inquiry to order delivery process, including account monitoring, parts orders, and returns.
• Developed sales forecasts and conducted monthly sales analysis.
• Managed pricing strategies and prepared profit and loss reports.
• Coordinated with customers and suppliers to track pending orders and requisitions.
• Oversaw customs clearance in Singapore and collaborated with global teams for order processing.
• Designed reports and conducted operational analysis for customer support.
• Enforced customer service standards, resolved issues, and maintained strong customer relationships.
• Communicated company directives and improved policies, procedures, and staff performance.
• Led S4 Hana implementation in the USA, Australia, India, and Singapore.

• Managed indigenous and import procurement of HEMM spare parts, MRO, marketing, and Capex items.
• Handled the entire Purchase Requisition to Payment cycle.
• Finalized centralized rate contracts for better discounts and reduced PR to PO lead time.
• Drafted, evaluated, negotiated, and executed Rate Contracts, Service agreements, including NDAs, Vendor Management Inventory, Kanban system, logistics, and guest house agreements.
• Optimized inventory with minimum resource flow.
• Prepared weekly and monthly procurement MIS.
• Coordinated parts planning, tracking, and supply chain for timely delivery.
• Conducted vendor evaluation, development, and freight negotiation.
• Coordinated audits with auditors and finance.
• Maintained strong team relationships and improved internal customer satisfaction.

• In Normet & Emami, I effectively manage procurement and logistics tasks such as MRO, rate contract, logistics, and spare parts planning. I adeptly utilize software, including SAP, ARIBA, Microsoft D-365, BRAVO, and Procure Tiger, in accordance with business need.

Highlights:

• Finalized centralized rate contracts to get better discounts by volume pulling and reduced the PR to PO lead time.
• Performed an assignment in association with Finance team of shortlisting of MSMED vendors and facilitated timely payment to them by handshaking with Invoice Mart - a RBI licensed Trade Receivables Discounting System (TReDS) platform.

Vendor Development:

• Exploring new vendors and evaluating them before onboarding.
• Developing long-term partnerships with suppliers, managing supplier performance to ensure meeting of service, cost, delivery, and quality.

• Manage Spare Parts Planning and Inventory at ACC.
• Oversee preventive and corrective maintenance of electrical and instrumentation systems for Gagal plant.
• Utilize SAP Plant Maintenance and Material Management module for resource optimization and maintenance scheduling.
• Ensure availability of critical spares and readiness of equipment float assemblies.
• Plan and execute safety shutdowns, monitor safety during stoppages.
• Control maintenance budget and prepare 5-year financial plans.
• Conduct internal audits for ISO 50001 and 45001.
• Analyze technical reports (Thermography, Vibration, EMD, Transformer Testing).
• Support leadership with presentations and reports.
• Drive efficiency and improvement initiatives.