HARSHDEEP SINGH
Scarborough
Summary
Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Leader
H&M
04.2024 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Oversaw quality control measures, maintaining high standards for all project outputs.
Shipper
Breadsource Corporation
11.2022 - 03.2024
- Checked shipments against paperwork and signed documents.
- Handled international shipments, ensuring proper customs documentation was completed accurately and promptly.
- Maximized warehouse space utilization through strategic pallet stacking techniques and optimized storage layouts.
- Coordinated storage locations and product movements.
- Conducted regular inventory audits to minimize discrepancies between actual stock levels and system records.
Customer Service Associate
No Frills
04.2022 - 11.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled billing and payment issues by following guidelines and resolving disputes.
- Organized customer appreciation events, strengthening customer relations and loyalty.
Education
Senior Secondary Education - Non-Medical stream
01.2023
Computer Systems Technician -
St. Lawrence College
09.2023
Skills
- Teamwork and collaboration
- People management
- Documentation and reporting
- Complex Problem-solving
- Customs compliance
- Logistics planning
- Complaint handling
- Customer service
Certification
- G class driving license, clean record
- Private Security & Investigative Services
- First Aid CPR Certificate
Timeline
Team Leader
H&M
04.2024 - Current
Shipper
Breadsource Corporation
11.2022 - 03.2024
Customer Service Associate
No Frills
04.2022 - 11.2022
Computer Systems Technician -
St. Lawrence College
Senior Secondary Education - Non-Medical stream
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