JYOTI JYOTI
NIAGARA FALLS,ON
Summary
Proactive and dependable professional with experience in team supervision, customer service, scheduling, inventory, purchasing, and daily operations. Skilled at leading staff, resolving concerns professionally, maintaining standards, and keeping operations organized in fast-paced environments. A fast learner with a strong work ethic, adaptability, and a willingness to take on new responsibilities. Seeking a supervisor, management, customer-service, hospitality, or operations role where initiative and reliability contribute to team and business success.
Overview
2
2
Languages
1
1
Certification
3
3
years of professional experience
Work History
Food Service Supervisor
Firehouse Subs
04.2026 - Current
- Trained new team members on register operations, menu procedures, and service expectations.
- Managed inventory rotation and restocking to support product freshness and reduce waste.
- Resolved customer concerns promptly, maintaining professional service and guest satisfaction.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Established and managed team schedules and shift assignments.
Food Service Worker
Firehouse Subs
11.2023 - 04.2026
- Operated cash register and POS system to process orders, payments, and customer requests.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
Production Associate
Listowel Technology
09.2023 - 11.2023
- Inspected finished products for defects and verified compliance with quality standards.
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
Education
Hospitality
Niagara College
Niagara-on-the-Lake, ON04-2026
Skills
- Staff supervision
- Schedule management
- Food safety compliance
- Inventory management
- Customer service
- Operations management
- Team collaboration
- Purchasing
Languages
English
Full Professional
French
Limited Working
Certification
- Food Handler Certificate
- WHMIS
- First Aid/CPR
- Smart Serve
Timeline
Food Service Supervisor
Firehouse Subs
04.2026 - Current
Food Service Worker
Firehouse Subs
11.2023 - 04.2026
Production Associate
Listowel Technology
09.2023 - 11.2023
Hospitality
Niagara College