Jyoti Johari
Markham,ON
Summary
Driven and detail-oriented professional with extensive experience as an Office Associate/Receptionist Coordinator at Step-by-Step Pro.inc and Office Coordinator/Payroll Administrator at Valensc Solutions LLP. Ltd. Excelled in document management and fostering collaborative environments, achieving streamlined operations. Skilled in data entry (100 wpm) and adept at conflict resolution, significantly enhancing office productivity and communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Associate/Receptionist Coordinator
Step-by-Step Pro.inc
01.2022 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Organized office events to boost morale and foster positive working relationships among colleagues.
- Facilitated smooth communication between various departments, resolving conflicts efficiently and promoting a collaborative work environment.
- Supported management by compiling relevant data for decision-making purposes, enabling informed choices on office matters.
Office Coordinator/Payroll Administrator
Valensc Solutions LLP. Ltd
03.2017 - 10.2021
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Interacted with customers by phone, email, or in-person to provide information.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Education
Bachelor of Science - Computer Science
SARWASPALLY RADHAKRISHNAN UNIVERSITY,
Ranchi India04.2020
Skills
- File Organization
- Reception duties
- Data Entry
- Data entry expertise
- Document Management
- 100 wpm Typing Speed
- Inventory Management
Languages
English
Full Professional
Hindi
Native or Bilingual
Certification
CAP - Certified Administrative Professional
Certified ACCOUNTING, STRATFORD TRAINING 2021-2022
BUSINESS MANAGEMENT, STRATFORD TRAINING INSTITUTE - 2022-2023
QUICKBOOKS PRO ADVISER ADVANCED Training - 20232024
Software
ABILITIES Computer Skills: Proficiency in Microsoft Office, Oracle SaaS ERP, and SAP ERP Knowledge of XERO, QuickBooks, Zoho, SAGA, Fresh Books, Google Chrome, and other applications Knowledge of IFRS, US GAAP, or another accounting framework Inventory and Library Management Software
Timeline
Office Associate/Receptionist Coordinator
Step-by-Step Pro.inc
01.2022 - Current
Office Coordinator/Payroll Administrator
Valensc Solutions LLP. Ltd
03.2017 - 10.2021
Bachelor of Science - Computer Science
SARWASPALLY RADHAKRISHNAN UNIVERSITY,
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