Jyllian Mittag
Windsor,ON
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
20
20
years of professional experience
Work History
Team Leader
Global Excel Management
01.2024 - 08.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Strengthened communication skills through regular interactions with others.
Claims Assessor
Global Excel Management
02.2023 - 01.2024
- Reviewed submitted travel claims and policy documents.
- Determined if all documentation submitted was accurate.
- Decided whether claims were payable or partially payable.
Customer Service Representative
LCBO
10.2021 - 04.2022
- Helped customers complete purchases and locate products.
- Maintained a clean sales floor and faced merchandise.
- Used a POS system to process sales, returns, online orders and gift card activations.
Teacher
Greater Essex County District School Board
02.2005 - 12.2020
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Helped students explore concepts with engaging, learning-focused activities.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
Education
Accounting & Payroll Specialist
Trios College
Windsor, ON01-2023
Bachelor of Education - Education
University of Windsor
Windsor, ON06-2004
Bachelor of Arts - Visual Arts
University of Windsor
Windsor, ON06-2002
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- MS Office
- Proficient Keyboarding
Timeline
Team Leader
Global Excel Management
01.2024 - 08.2024
Claims Assessor
Global Excel Management
02.2023 - 01.2024
Customer Service Representative
LCBO
10.2021 - 04.2022
Teacher
Greater Essex County District School Board
02.2005 - 12.2020
Accounting & Payroll Specialist
Trios College
Bachelor of Education - Education
University of Windsor
Bachelor of Arts - Visual Arts
University of Windsor
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