Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
20
20
years of professional experience
Work History
Team Leader
Global Excel Management
Windsor, ON
01.2024 - 08.2024
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Strengthened communication skills through regular interactions with others.
Claims Assessor
Global Excel Management
Windsor, ON
02.2023 - 01.2024
Reviewed submitted travel claims and policy documents.
Determined if all documentation submitted was accurate.
Decided whether claims were payable or partially payable.
Customer Service Representative
LCBO
Leamington, ON
10.2021 - 04.2022
Helped customers complete purchases and locate products.
Maintained a clean sales floor and faced merchandise.
Used a POS system to process sales, returns, online orders and gift card activations.
Teacher
Greater Essex County District School Board
Windsor, ON
02.2005 - 12.2020
Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
Helped students explore concepts with engaging, learning-focused activities.
Prepared quizzes, tests and examinations to gauge how well students were learning.