Jye Lo
Rowland Heights
Summary
Dynamic store manager with a strong background in operational management and customer service. Proven track record in hiring and developing talent while coordinating successful on-site events to enhance customer engagement.
Overview
1
1
Certification
30
30
years of professional experience
Work History
Sales Manager
Bright Impression LLC.
Baldwin Park
01.2018 - Current
- Arrangement and handling of on-site matters at show fairs across the country
- Customer service
- On-site service of the show and communication and coordination matters for customers and the conference
- Handling email files in the office
- Traveling to the United States and even the world to do the show
Ass Manager and Everything’s
Lohas Fresh Mart
Alhambra
01.2014 - 01.2017
- Night time operation management
- Hiring and training new employee
- Training bartender
- Develop new product (drink & tea snack & kitchen new item)
- Design kitchen menu
- Enforce company policy at all branch
- Customer service
- Market development
- Buy all the stuff for the store
- Take care new store project
- Deliver the stuff to another store
- Responsible for sanitation and communicate with the Health Deportment
Store Manager
Hong Kong Supermarket
West Covina
01.2009 - 01.2014
- Daily operation management
- Hiring and training new employee
- Open new store
- Enforce company policy at all branch
- Customer service
- Market development
- Buy all the Stuff for the store
- Responsible for sanitation and communicate with the Health Deportment
Owner
Cloud 9 station
Arcadia
01.2006 - 01.2009
- Operation management
- Hiring and training new employee
- Training bartender
- Develop new product (drink & tea snack & kitchen new item)
- Design kitchen menu
- Enforce company policy at all branch
- Customer service
- Market development
- Buy all the stuff for the store
- Responsible for sanitation and communicate with the Health Deportment
Chief Manager
Tea Station
San Gabriel
01.1997 - 01.2006
- Daily operation management
- Hiring and training new employee
- Training bartender
- Develop new product (drink & tea snack & kitchen new item)
- Design store menu
- Purchasing and inventory control
- Enforce company policy at all branch
- Customer service
- Market development
- Buy all the stuff for the store
- Tack care new store project
- Deliver the stuff to another store
- Daily bookkeeping and payroll
- Responsible for sanitation and communicate with the Health Deportment
Education
A.A. Degree - Business Management
East Los Angeles College
LA, CA01-1995
Skills
- Basic computer literacy
Certification
Certificate of Food Handler, County of LA Department of Health of Service
Languages
- Chinese (Mandarin), Fluent speaking and writing
- English, Fluent speaking and writing
Timeline
Sales Manager
Bright Impression LLC.
01.2018 - Current
Ass Manager and Everything’s
Lohas Fresh Mart
01.2014 - 01.2017
Store Manager
Hong Kong Supermarket
01.2009 - 01.2014
Owner
Cloud 9 station
01.2006 - 01.2009
Chief Manager
Tea Station
01.1997 - 01.2006
A.A. Degree - Business Management
East Los Angeles College