JYBRIL DIA
TORONTO
Summary
Friendly with strong history of excellent guest service. Effectively multi-tasked to efficiently complete various food and beverage functions. Trained in set-up, restock and takedown. Skilled in cleaning and disinfecting to meet company standards. A motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2026
2026
years of professional experience
Work History
Server
Myth
2023 - Current
- Delivered exceptional dining experiences through attentive service and menu knowledge.
- Trained new staff on restaurant protocols, enhancing team efficiency and service quality.
- Managed guest inquiries and resolved issues promptly to ensure satisfaction.
- Collaborated with kitchen staff to streamline order delivery process, improving workflow.
Server Assistant
Myth
2022 - 2023
- Kept a close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Assisted with dining room setup prior to and after the service period.
- Assisted cashiers with processing customer payments and documenting orders.
- Assisted servers in delivering food and beverages efficiently to enhance guest satisfaction.
- Maintained cleanliness of dining area, ensuring compliance with health and safety standards.
- Supported inventory management by restocking supplies and monitoring stock levels regularly.
Head Server Assistant
Myth
2022 - 2023
- Supervised front-of-house operations to ensure exceptional guest experiences.
- Trained and mentored junior staff on service standards and menu knowledge.
- Collaborated with kitchen staff to streamline order delivery and enhance efficiency.
- Conducted inventory management, ensuring optimal stock levels for smooth operations.
- Analyzed service workflows, identifying areas for improvement to increase efficiency.
Operations Manager
Nordstrom
09.2018 - 01.2019
- Advanced productivity KPIs to achieve key business goals and objectives.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Developed systems to track and log work issues.
- Directed initiatives to improve work environment, company culture or overall business strategy.
Education
Bachelor of Business Administration And Finance - Business Finance
George Brown College
Toronto, ONSkills
- Menu Memorization
- Bill Computation
- Order Accuracy
- High-Volume Dining
- Dining area maintenance
- Sales expertise
- Strong work ethic
- Guest engagement
- Communication with guests and the team
Timeline
Operations Manager
Nordstrom
09.2018 - 01.2019
Server
Myth
2023 - Current
Server Assistant
Myth
2022 - 2023
Head Server Assistant
Myth
2022 - 2023
Bachelor of Business Administration And Finance - Business Finance
George Brown College