Summary
Overview
Work History
Education
Skills
Languages
SPECIAL INTERESTS
Awards
Timeline
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JYAN ISAIAH ESCUBAN

401-1749 Victoria Park Aveue, Scarborough,ON

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

10
10
years of professional experience

Work History

Product Quality & Recovery Coworker

IKEA North York
11.2018 - Current
  • Worked well in a team setting, providing support and guidance.
  • Inspected returned articles for damages or missing hardware and parts to determine sustainable destination for products: Back-to-stock, AS-IS, Replacement Parts, Repack, Quality, Donation, Recycle.
  • Contributed to the recovery and quality work in the store to prevent unnecessary costs to assets and give products a second chance while keeping bottom line profit and sustainability in mind.
  • Used ArtiosCAD software for package designs.
  • Operated CNC machine to cut cardboard for product packaging.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked proactively across various functions and support potential improvements regarding the quality associated with IKEA products.
  • Utilized available knowledge and systems to maintain proper inventory, and provide better product information to coworkers and customers.
  • Ensured an organized and safe environment in the recovery area, AS-IS room, and holding area.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strong experience with building IKEA furniture for both internal use and sales purposes.

Kitchen Planner (On-call)

IKEA North York
07.2025 - Current
  • Designed detailed kitchen plans using IKEA's planning tools, ensuring optimal use of space, ergonomics, and aesthetic appeal.
  • Generated 2D and 3D renderings of proposed kitchen designs for client review and approval.
  • Collaborated with customers to assess needs and recommend suitable products.
  • Increased customer satisfaction by providing personalized recommendations on materials, finishes, and appliances.
  • Designed floor plans, elevations, and 3D perspective views.
  • Embodied IKEA's commitment to affordability, sustainability, and accessibility by designing kitchens that balance quality, style, and functionality for everyday living.

Commercial Sales Activity (On-call)

IKEA North York
07.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Collaborated with sales leaders and activity teams to implement commercial strategies that align with customer needs and business priorities
  • Analyzed performance, customer behaviour, and sales outcomes to improve activity planning and maximize results.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple tasks.

IKEA Food Services Coworker

IKEA North York
10.2015 - 11.2018
  • Processed customer transactions efficiently using point-of-sale systems.
  • Able to resolve customer disputes in a calm and intelligent manner.
  • Actively approaches customers to make them feel welcome and takes action based on their questions and feedback.
  • Restocking and arranging of restaurant item goods that makes sure of a pleasant display for customers.
  • Monitor food preparation or serving techniques to ensure that proper procedures are followed.
  • Maintained cleanliness and organization of food service area to enhance customer experience.
  • Upheld values of food safety and stock serving line.
  • Accepting and processing incoming stock and materials.
  • Followed procedures in clean up as well as food storage and rotation requirements (FIFO).
  • Handled and stored food orders, and many other restaurant/bistro/Swedish food market goods on delivery days.
  • Managed, organized, and retrieved stock in warehouse.
  • Operated material handling equipment in safe and efficient manner; including pallet jacks.
  • Ensured area of responsibility is clean, attractive and inviting.
  • Cleaned equipment, utensils, dishes, pots and pans, glassware and silverware to sanitary standards.
  • Loaded and stored all dishes in their respective shelves and storage areas.
  • Maintains focus and stays within guidelines when cleaning kitchen items.
  • Able to segue to other tasks without being told what to do.
  • Trained new hires on procedures, enhancing team performance and efficiency.

Eco Advisor/Sales Agent

Simply Green Home Services
07.2015 - 07.2015
  • Connected with and advised homeowners on heating and cooling systems.
  • Informed consumers of the company's products and eco-minded goal.

Education

Bachelor of Design (Honours) - Environmental Design

OCADU (Ontario College of Arts And Design University)
06-2025

High School Diploma -

Wexford Collegiate School For The Arts
06-2015

Skills

  • Customer service and relations
  • CAD proficiency
  • Sketching
  • Design planning
  • Critical thinking
  • Active listening
  • Data entry
  • Teamwork and collaboration
  • Interpersonal skills
  • Attention to detail
  • Problem-solving
  • Space planning

Languages

English
Full Professional
Filipino (Tagalog and Hiligaynon)
Native or Bilingual

SPECIAL INTERESTS

Drawing, barbering, reading, hiking, social media browsing and  body building.

Awards

  • Coworker of the Month (Oct 2019): Product Quality and Recover Coworker
  • Coworker of the Month (Oct 2017): IKEA Food Services Coworker
  • Excellence Award for Grade 12 Architecture and Design (2015)
  • Excellence Award for Grade 12 Technology Design in Wood (2015)
  • Trustee Award of Achievement (2015)
  • Wexford Scholar (2012-2015)
  • Wexford SAC: Artist of the Year - 2nd Place (2015)

Timeline

Kitchen Planner (On-call)

IKEA North York
07.2025 - Current

Commercial Sales Activity (On-call)

IKEA North York
07.2025 - Current

Product Quality & Recovery Coworker

IKEA North York
11.2018 - Current

IKEA Food Services Coworker

IKEA North York
10.2015 - 11.2018

Eco Advisor/Sales Agent

Simply Green Home Services
07.2015 - 07.2015

Bachelor of Design (Honours) - Environmental Design

OCADU (Ontario College of Arts And Design University)

High School Diploma -

Wexford Collegiate School For The Arts

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JYAN ISAIAH ESCUBAN