Jwal Patel
Hamiton,Canada
Summary
Experienced and dedicated professional with a proven track record in hospital administration. Demonstrated expertise in client services, employee scheduling, account management, and relationship-building. Known for a strong work ethic and unwavering determination to deliver exceptional results. Skilled in resolving customer complaints and promoting conflict resolution with an efficient and detail-oriented approach.
Overview
5
5
years of professional experience
Work History
Store Assistant
Mix+ food mart
11.2023 - Current
- Served friendly and efficient customer service, ensuring customer satisfaction
- Accurately handled cash transactions and balanced the cash register daily
- Restocked shelves, managed inventory, and ensured product availability
- Promoted store offers and upsold products to boost sales
- Maintained data of store inventory
Amazon
05.2023 - 09.2023
- Managed order picking, packing, and shipping tasks to ensure timely delivery
- Maintained accuracy in sorting and labeling packages for efficient distribution
- Operated warehouse equipment safely to handle inventory and shipments
- Monitored stock levels and assisted in inventory management
- Followed company protocols to maintain a clean and organized workspace
- Collaborated with team members to meet daily productivity targets
Customer Service Representative & Scheduling Assistant
Urmi child hospital
01.2020 - 02.2023
- Maintained accurate and precise schedules for employees throughout the company
- Tracked and updated employee attendance records
- Communicated with staff and management about schedule changes
- Fostered and sustained strong professional relationships with customers and staff
- Answered phones and emails, forwarded and transferred calls accordingly, with detailed message taking
- Ensured strict confidentiality while receiving and processing all information and documentation
Education
Health Services - Office Administration Diploma -
Mohawk College
Hamilton, ON05.2024
Skills
- Professionalism
- Teamwork
- Multitasking
- Clear Communication
- Sound Judgment
- Problem-Solving
- Proficient in EMR Systems
- Organizational Skills
- Detail-Oriented
- Efficiency
- Customer Service
- Positive Attitude
- Willingness to Learn
- Adaptability
- Skilled in Microsoft Office
- Technological Proficiency in Medical Practices
Languages
English
Hindi
Gujrati
Career Related Skills
- Professional, polite, and a strong team player, skilled at multitasking in busy medical environments.
- Clear communicator with sound judgment and problem-solving abilities.
- Proficient in EMR systems (experience with Practice Solutions EMR is an asset).
- Organized, detail-oriented, and efficient in fast-paced settings.
- Exceptional customer service, communication, and teamwork skills.
- Positive attitude with a willingness to learn and adapt.
- Skilled in Microsoft Office and other relevant technologies for medical practices.
Timeline
Store Assistant
Mix+ food mart
11.2023 - Current
Amazon
05.2023 - 09.2023
Customer Service Representative & Scheduling Assistant
Urmi child hospital
01.2020 - 02.2023
Health Services - Office Administration Diploma -
Mohawk College
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