Juyoung Park
Toronto,ON
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
3
3
years of professional experience
Work History
Server
Damda Korean Restaurant
Toronto, Ontario
08.2024 - Current
- Greeted customers, answered questions and recommended specials to increase profits.
- I took reservations and to-go orders to streamline the process for customers and the restaurant.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Greeted guests and provided menus.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Served food and beverages to patrons and immediately remedied issues with orders.
Server
Mikaku Udon Bar
Toronto, Ontario
09.2022 - 06.2023
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Checked with guests to get feedback on the food served, resolved issues, brought additional items, and refilled beverages.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Checked identification to verify if guests meet the minimum age to purchase or consume alcoholic beverages legally.
- Provided exceptional service to high volume of daily customers.
Cashier
ST.Lawrence Smoke & Gift Shop
Toronto, ON
06.2022 - 06.2023
- Kept check-out areas clean, organized and well-stocked to maintain an attractive store.
- Accepted cash and credit card payments, issued receipts and provided change.
- Worked closely with front-end staff to assist customers.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed opening and closing procedures, including counting cash drawers, and preparing deposits.
- Stocked shelves with merchandise when needed.
- Managed inventory and supplies to ensure materials were available when needed.
Education
Ontario College Diploma - International Transportation And Customs
Seneca College of Applied Arts And Technology
North York, ONSkills
- Adaptability and flexibility
- Customer service
- Attention to detail
- Reliability and punctuality
- Time management
- Positive and professional
Languages
Korean
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Server
Damda Korean Restaurant
08.2024 - Current
Server
Mikaku Udon Bar
09.2022 - 06.2023
Cashier
ST.Lawrence Smoke & Gift Shop
06.2022 - 06.2023
Ontario College Diploma - International Transportation And Customs
Seneca College of Applied Arts And Technology
Similar Profiles
Bibek DawadiBibek Dawadi
Chef assistant at Myunga Korean RestaurantChef assistant at Myunga Korean Restaurant
JONATHAN ISAIAH MORALESJONATHAN ISAIAH MORALES
Host & Server at Bonchon Korean RestaurantHost & Server at Bonchon Korean Restaurant
Minjun KangMinjun Kang
Food Server at Garionban Korean RestaurantFood Server at Garionban Korean Restaurant