Jaydon Holk
Murrieta
Summary
Hard working, detail oriented with great customer service skills. I am passionate, reliable and loyal. I will do everything I can do be a great asset to your company and make your company as well as myself better tomorrow than we are today.
Overview
5
5
years of professional experience
Work History
Pool Ground
Murrieta Hot Springs Conference Center
Murrieta
07.2024 - Current
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Updated and maintained databases with current information.
- Achieved cost-savings by developing functional solutions to problems.
- Maintained updated knowledge through continuing education and advanced training.
- Recognized by management for providing exceptional customer service.
Customer Service Representative
Vail Lake Resort Entrance
09.2023 - 04.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Airman
U.S. Air Force
03.2022 - 08.2023
- Ground transportation trained to transport personnel, heavy equipment and ammunition
- Licensed to transport large amounts of people in bus
- Certified in Hazardous situations
- Drove forklift and semi trucks
- Received and dispatched incoming calls and material.
Deli Clerk
Stator Brothers
09.2021 - 03.2022
- Customer service
- Stocking and restocking
- Shipping and receiving
- Prepping, serving and cleaning the meat and deli section.
Seasonal Sales Associate
Tilly's Retail Clothing Store
07.2021 - 11.2021
- Working the cash register, keeping the store clean and appealing and helping guest with their selections
- Keeping up with current sales and specials.
Crew Member
Jack in the Box
06.2020 - 11.2021
- All around crew member working Drive thru, dine in and take out orders
- Working the cash register and helping customers face to face, Prepping food and making sure everything is clean and sanitized.
Education
High school diploma -
Chaparral High School
Temecula, CA08.2021
Certificate - Mechanics And Repairers
Spartan College of Aeronautics And Technology - Inglewood
Inglewood, CASkills
- Sales
- Customer Service
- Call Management
- Product Knowledge
- Complaint Resolution
- Scheduling
- Data Collection
- Team Development
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Pool Ground
Murrieta Hot Springs Conference Center
07.2024 - Current
Customer Service Representative
Vail Lake Resort Entrance
09.2023 - 04.2024
Airman
U.S. Air Force
03.2022 - 08.2023
Deli Clerk
Stator Brothers
09.2021 - 03.2022
Seasonal Sales Associate
Tilly's Retail Clothing Store
07.2021 - 11.2021
Crew Member
Jack in the Box
06.2020 - 11.2021
High school diploma -
Chaparral High School
Certificate - Mechanics And Repairers
Spartan College of Aeronautics And Technology - Inglewood
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