Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Manager
On & Off Kitchen + Bar
08.2022 - 02.2023
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Onboarded new employees with training and new hire documentation.
Managed and motivated employees to be productive and engaged in work.
Developed and maintained relationships with customers and suppliers through account development.
Established team priorities, maintained schedules and monitored performance.
Manager
Aritzia Support Office
01.2020 - 04.2022
Hired and worked with different departments and experts to build cafe spaces for the brand
Developed and maintained relationships with customers and suppliers through account development.
Recruited, interviewed and hired employees
Onboarded new employees with training and new hire documentation.
Maximized performance by monitoring daily activities and mentoring team members.
Organized events and pop ups to promote and support the brand.
Business Owner/Operator
JohnnyCantSurf Coffee
07.2017 - 03.2020
Built, managed, and operated a coffee truck business providing services for all sorts of clients in the city.
Developed the business model, handled branding, marketing, customer service and day to day operation.
Barista
49th Parallel
Vancouver, BC
03.2016 - 10.2017
Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Manager
Caffe Artigiano
Vancouver, BC
11.2012 - 03.2016
Managed and motivated employees to be productive and engaged in work.
Handled cash transactions accurately, maintaining accountability for daily register balances.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.