Juweria Osman
Toronto
Summary
Multilingual professional with extensive experience as a Somali-English interpreter and a strong commitment to supporting diverse communities. Skilled in connecting families with resources and fostering cultural understanding. Proficient in administrative support, project management, and client-focused service delivery.
Overview
5
5
years of professional experience
Work History
Somali-English Interpreter
LanguageLine Solutions
01.2024 - Current
- Facilitate communication between English-speaking service providers and Somali-speaking clients in healthcare, social services, and legal settings.
- Assist clients in completing forms for funding and service applications.
- Provide cultural context to ensure effective communication and understanding.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Maintained message content, tone, and emotion as closely as possible.
Community Support Worker
Urban Refugee Assistance Program
05.2020 - 05.2023
- Supported immigrant and refugee families in accessing community resources and educational programs.
- Guided families in navigating service systems and completing necessary documentation.
- Organized and participated in multicultural community events to promote inclusivity and awareness.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
Education
Bachelor - Economics and Statistics
Kenyatta University
12-2022
Skills
- Somali and English Fluency
- Community Resources Mobilization
- Cross-Cultural Communication
- Data Collection & Reporting
- Program Evaluation Support
- Administrative Proficiency (GSuite, MS Office Suite)
- Team Collaboration & Leadership
- Proficient in Swahili and Somali
- Strong organizational and time-management skills
- Knowledgeable in project management principles
- Compassionate and empathetic approach to client service
Timeline
Somali-English Interpreter
LanguageLine Solutions
01.2024 - Current
Community Support Worker
Urban Refugee Assistance Program
05.2020 - 05.2023
Bachelor - Economics and Statistics
Kenyatta University
Similar Profiles
Lynn LopezLynn Lopez
Spanish Interpreter at LanguageLine SolutionsSpanish Interpreter at LanguageLine Solutions
BRYAN ALVARADOBRYAN ALVARADO
English-Spanish Interpreter at LanguageLine SolutionsEnglish-Spanish Interpreter at LanguageLine Solutions
Linda LamLinda Lam
Medical Interpreter at LanguageLine SolutionsMedical Interpreter at LanguageLine Solutions
Charmy PatelCharmy Patel
Pharmacist at Apollo PharmacyPharmacist at Apollo Pharmacy
JASON KOKKOVASJASON KOKKOVAS
Store Manager at Sunrise RecordsStore Manager at Sunrise Records