Juvylyn Millado
Toronto,Canada
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Packer
Mondelez International Inc.
03.2024 - Current
- Pick biscuits off fast-paced moving belt and feed into fast-moving machines, place into packages or trays and then trays are to be stacked on skids.
- Load biscuits in packages on secondary process machines.
- Pack finished packages into cases and stack cases.
- Place trays or plastic moulds onto moving conveyor to feed into machine for packing.
- Load shippers into packaging machine as required
- Pack finished products/slugs/packages into shippers and feed into either packaging or case sealer machines
- Accurately record production as required
- Monitor codes and check to ensure tallies are filled in correctly
- Meet quality standards and production speeds.
- Inform Line Lead of any sub-standards with regards to product quality.
- Work in a safe manner following rules and procedures
- Report any unsafe condition to Line Lead or Line Manager
- Follow GMP rules and regulations; clean produce tray, sweep floor, and put garbage into container; keep work area neat and tidy at all times
Customer Service Representative
RM Printing
Scarborough, ON
10.2022 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Educated customers on special pricing opportunities and company offerings.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Fielded customer complaints and queries, fast-tracking for problem resolution.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Improved customer service wait times to mitigate complaints.
- Manages the store for a couple of months when owner left for vacaton
Packer
Kelly Services
East York, ON
07.2020 - 10.2022
- Pick biscuits off fast-paced moving belt and feed into fast-moving machines, place into packages or trays and then trays are to be stacked on skids.
- Load biscuits in packages on secondary process machines.
- Pack finished packages into cases and stack cases.
- Place trays or plastic moulds onto moving conveyor to feed into machine for packing.
- Load shippers into packaging machine as required
- Pack finished products/slugs/packages into shippers and feed into either packaging or case sealer machines
- Accurately record production as required
- Monitor codes and check to ensure tallies are filled in correctly
- Meet quality standards and production speeds.
- Inform Line Lead of any sub-standards with regards to product quality.
- Work in a safe manner following rules and procedures
- Report any unsafe condition to Line Lead or Line Manager
- Follow GMP rules and regulations; clean produce tray, sweep floor, and put garbage into container; keep work area neat and tidy at all times
Hotel Concierge/Ambassador, Guest Services
City Sightseeing Toronto
Toronto, ON
08.2017 - 03.2020
- Arranged special accommodations for guests to enhance visitor experiences.
- Worked closely with guests such as celebrities or VIPs and always showed extreme professionalism and respect for personal privacy.
- Managed individual and group booking and reservation functions to gain maximum occupancy figures, improving revenue growth and increasing market share.
- Scheduled deliveries of flowers, gifts and balloons and made guest reservations for spa services and dining.
- Assisted customers by providing hotel information and resolving common complaints.
Warehouse Associate
OHMZ Technologies
Markham, ON
01.2015 - 08.2017
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Received deliveries, scanned packages and updated orders in internal database.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Supervised and managed the warehouse for more than 2 years and owner admired me for my work ethics.
Education
Diploma - Supply Chain Management
CDI College
Scarborough, On10.2022
Diploma - Travel And Tourism
International Institute of Travel
Toronto, ONBachelor of Science - Travel And Tourism
Lyceum of The Philippines University
Manila, PhilippinesSkills
- Problem-solving abilities
- Shipping and receiving understanding
- Customer relations
- High-energy attitude
- Adaptive team player
- Product organization
- Store maintenance
- Sales expertise
- Adaptable
- Multi-tasker
- Excellent communication skills
- Strong leadership skills
- Knowledgeable about Worksite Safety
- Experience in fast-moving consumer goods or consumer packaged goods company
Languages
English
Professional
Tagalog
Native/ Bilingual
Affiliations
- church choir since 2009
References
References available upon request.
Timeline
Packer
Mondelez International Inc.
03.2024 - Current
Customer Service Representative
RM Printing
10.2022 - Current
Packer
Kelly Services
07.2020 - 10.2022
Hotel Concierge/Ambassador, Guest Services
City Sightseeing Toronto
08.2017 - 03.2020
Warehouse Associate
OHMZ Technologies
01.2015 - 08.2017
Diploma - Supply Chain Management
CDI College
Diploma - Travel And Tourism
International Institute of Travel
Bachelor of Science - Travel And Tourism
Lyceum of The Philippines University
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