Juvy Gabriel
Winnipeg,MB
Summary
Proven Property Manager with a track record of enhancing tenant relations and boosting occupancy rates for Imperial Properties. Expert in property inspections and tenant law, coupled with exceptional communication skills, ensured swift dispute resolution and a 20% increase in tenant satisfaction. Specializes in leveraging administrative support and customer service to maintain high property standards and operational efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Property Manager
Imperial Properties
11.2022 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
Administrative Assistant
Imperial Properties
11.2022 - 02.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Resident Manager
Kay Four Properties
08.2017 - 11.2022
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
- Reported and documented maintenance requests and scheduled appropriate services.
- Oversaw move-in/move-out processes to ensure seamless transitions while minimizing vacancy periods.
- Supervised maintenance staff, providing guidance on work priorities and ensuring completion of tasks on schedule.
- Maintained safety standards within the property, conducting regular checks and initiating corrective measures when needed.
Education
Bachelor of Science - Tourism And Hotel Management
University of Mindanao
Philippines09.2006
Skills
- Property Management
- Payment Collection
- Property Inspections
- Customer service-focused
- Exceptional oral and written communication skills
- Tenant relations
- Property tours and inspections
- Eviction Procedures
- Administrative Support
- Tenant and eviction laws
Languages
English
Full Professional
Timeline
Property Manager
Imperial Properties
11.2022 - Current
Administrative Assistant
Imperial Properties
11.2022 - 02.2023
Resident Manager
Kay Four Properties
08.2017 - 11.2022
Bachelor of Science - Tourism And Hotel Management
University of Mindanao
Similar Profiles
Ulises NuñezUlises Nuñez
Real Estate Investor at Imperial Properties, LLCReal Estate Investor at Imperial Properties, LLC
Alyssa LivingstoneAlyssa Livingstone
Nail Technician at Imperial Salon And SpaNail Technician at Imperial Salon And Spa
Alexander CandelarioAlexander Candelario
Construction Worker at Imperial ConstructionConstruction Worker at Imperial Construction