Juvy Dacalos
Costa Mesa
Summary
Dynamic and creative Baker and Cake Artist with a proven track record at Juvys Pastry, excelling in pastry preparation and cake decorating. Recognized for exceptional customer service and attention to detail, ensuring high-quality products that enhance client satisfaction. Adept at managing time effectively while maintaining cleanliness and food safety standards.
Overview
20
20
years of professional experience
Work History
Baker/ Cake Artist
Juvys Pastry
Phillipines
03.2020 - Current
Cakes for all types of occasions likes weddings, baptism and etc.
Sales Agent
JTA Consumer Sales Incorporated
Philippines
03.2016 - 03.2020
- Enhanced customer loyalty through exceptional service and frequent post-interaction check-ins.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of Type products or services to promote sales.
Brand Ambassador
Ponds Uniliver Philippines
Phillipines
01.2010 - 06.2014
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Showed understanding of customer's personal style and preferences when offering product advice.
Jeweler
Unisilver Jewelry Philippines
Phillipines
06.2005 - 04.2009
- Assisted call-in customers with questions and orders.
Education
Holy Cross of Agdao
Phillipines 03.2000
Skills
- Team player
- Customer service
- Active listener
- Food safety and sanitation
- Food safety
- Attention to detail
- Kitchen safety
- Cleanliness standards
- Oven operation
- Adaptive and creative
- Quality control
- Time management
- Management
- Product presentation
- Opening and closing duties
- Basic math
- Pastry preparation
- Cake decorating
- Recipe creation and conversion
- Stock rotation
Languages
English
Professional Working
Timeline
Baker/ Cake Artist
Juvys Pastry
03.2020 - Current
Sales Agent
JTA Consumer Sales Incorporated
03.2016 - 03.2020
Brand Ambassador
Ponds Uniliver Philippines
01.2010 - 06.2014
Jeweler
Unisilver Jewelry Philippines
06.2005 - 04.2009
Holy Cross of Agdao