Juvin Jose
Nepean,ON
Summary
Creative hospitality and travel industry professional with wealth of historical knowledge. Offering excellent customer service and public speaking skills. Career success working with visitors and travelers to create entertaining and educational experiences. Has a great knowledge on food and cultures and trying to learn new things everyday.
Overview
3
3
years of professional experience
Work History
cook
Fratellis Restaurant
09.2023 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- actively working in thegarde manger of the kitchen doing various preps for the kitchen and works on the line during restaurant service.
Tour Guide
College
09.2021 - 07.2022
- Guided groups of up to 10 people on scheduled tours.
- Built personal relationships with guests to promote positive experiences.
- Shared historical and cultural context to keep tour informative and provide more profound understanding of area.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
Food and Beverage Sales
J.W Marriott
12.2020 - 04.2021
- Worked along with all other sales representatives, learned about various electronic devices and their specifications
- Understood how to deal with customer enquiries and how to resolve or help them
- Learned how to do proper recommendations and the Art of Upselling.
Education
Bachelors in Hotel Management & Catering Technology -
Lovely Professional University
01.2022
Bachelor of Arts - Culinary Management
Algonquin College
Ottawa, ON04.2025
High School Diploma -
St. Marys Central School
KERALA, INDUIA01.2017
Skills
- Verbal communication
- Creative
- Problem Solving
- Communication skills
- Time management
- Multi-tasking
- Interpersonal skills
- Local history
- Guest Relations
- Customer Engagement
- Tourism Management
- Food and beverage knowledge
- Detail-oriented
Languages
English
Full Professional
Hindi
Limited Working
Malayalam
Native or Bilingual
Timeline
cook
Fratellis Restaurant
09.2023 - Current
Tour Guide
College
09.2021 - 07.2022
Food and Beverage Sales
J.W Marriott
12.2020 - 04.2021
Bachelors in Hotel Management & Catering Technology -
Lovely Professional University
Bachelor of Arts - Culinary Management
Algonquin College
High School Diploma -
St. Marys Central School
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