Justyn Reyes
Fontana
Summary
Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication.
Communications professional with proven track record of driving impactful messaging and brand consistency. Strong ability to collaborate with teams, adapt to changing needs, and deliver results. Skilled in content creation, media relations, and digital communication strategies. Reliable team player with keen sense for strategic communication and audience engagement.
Overview
19
19
years of professional experience
Work History
Project Manager
Johnson Plumbing
05.2021 - 02.2023
- Managed over 15 jobs at a given time. Each with $300K-$1 million contract.
- Maintained and fostered working relationships with vendors, Superintendents, team members and City departments.
- Filed for city permits to start each job, ability to read construction plans. Assisted in ordering plumbing material.
- Created a easy to follow new job start up form. Now used by other Project managers.
- Organization- utilizes google calendars and iCal, along with other construction specific apps.
Phlebotomy Instructor
Wagner Training Institute
03.2004 - 07.2022
- Phlebotomy Instructor responsible for training future phlebotomists, supporting safe techniques and demonstrating professionalism through quality customer service and completion of blood draws.
- Writing curriculum to meet the standards of Laboratory Field Services requirements.
- Operating alongside Physicians
Phlebotomy Supervisor
Dignity Health- St. Bernardines Medical Center
01.2018 - 10.2019
- Direct supervision of Phlebotomy and Clinical Laboratory Scientist staff (union staff). Responsible for CAP readiness, employee competencies, Laboratory improvement plan, and patient satisfaction scores.
- Reviewed and Rewrote policy and procedures for the Laboratory and all effected departments who collected specimens.
- Managed employee timecards, scheduling, vacation requests, sick calls, etc for 65 staff members.
- Built up team moral by empowering more staff members to take responsibility in laboratory improvements, supply ordering, stocking and any feedback from phlebotomy staff. Established building leaders within our department.
- Worked closely with the following departments on establishing better quality service and turn around times- ER, Pre-Op, Surgery, Outpatient Services, ER Fast-Track.
- Earned Green Belt while designing, assisting in construction, and follow-through in the laboratory redesign. Front office, break room, conference room, pathology department, main lab.
- Reviewed laboratory vendor contracts, Budgets, and future fiscal year budgets for supplies, reagents and equipment.
Laboratory Coordinator
Placentia-Linda Hospital
12.2016 - 06.2017
- Direct supervision of phlebotomy staff and their duties. Responsible for daily patient billing, monitor laboratory numbers, managed weekly supply budget, and implication of all new testing equipment and procedures. Assisted with rewriting of laboratory policies and procedure manuals for joint commission. In charge of all Point-of-Care testing. Performed daily checks on each units accu-check machine. Completed all newly hired nurses access to RALS, for glucose checks. I was responsible for completing the schedule for phlebotomist and CLS staff.
- Directly improved the laboratory turn around time for blood draws within the hospital ER. Worked with corporate on this project.
- Performed blood draws on a daily basis for all in and out patients.
Business Development Manager
eMed-Assist
09.2016 - 12.2016
- Performing sales and marketing in the Inland Empire and Orange County. Acquired new phlebotomy business form multiple physicians and nursing facilities. Overseen production of current business and its revenue. Performed quality performance checks each week with existing clients. Assisted with the supervision of the phlebotomy staff. Completed on-going training an education to all new staff members.
Account Manager
Yeni Express, Inc.
08.2015 - 08.2016
- Manage: problem solving with resolution, damage control, weekly visits, daily phone calls and follow-up emails. Provided education and training to our staff. Overseen 35+ of my own clients and 50+ company clients. Maintained constant professionalism and courtesy for all clients and staff. Assisted in building company wide internal software for the simplicity of day to day operations.
- Sales: Performing sales and marketing in Southern CA and Arizona markets. Provided professional training for new clients on set up, pricing, logistics, operations, and result viewing. Provided daily CRM log with updated notes regarding new clients and revenue.
Consulting
McGraw-Hill Education
05.2014 - 05.2016
- Independent contract and consulting work for the educational health professions department.
- Assisted in writing phlebotomy curriculum for the new edition phlebotomy textbook.
Internal Operations Supervisor
West Pacific Medical Laboratories
08.2014 - 05.2015
- Overseen laboratory growth and product development in skilled nursing facilities. Consisting of performing phlebotomy, educating and staffing our company phlebotomy department. Maintained adequate and proper billing information.
- Sales: Performing sales and marketing in our Southern California SNF market. Supervisor of our National sales and marketing team for West Pacific Medical Laboratory and Hunter Heart. Consisting of exceptional logistical planning, billing, new client set up, phlebotomy training and laboratory revenue.
Clinical laboratory Instructor/Coordinator
Newbridge College
09.2011 - 04.2014
- Provide students with course lecture and outline. Practice practical skills needed in a clinical laboratory such as QC/QA. Areas of lecture include: Hematology, Anatomy and Physiology, Microbiology, Immunology, Blood Banking, Pathology, Phlebotomy.
- CLA/CPT Coordinator. Helping with job placement and externship placement while establishing professional working relationships with laboratories and laboratory personnel within southern California.
- Knowledge of laboratory personnel, Policies and Protocols, laboratory departments and department leads.
- Leader/Supervisor of school wide Navigator program. Plan and Organize events on campus.
Education
Associate Degree - Fire Science, EMS, Emergency Medicine
Riverside Community College
Moreno Valley, CA01.2009
Skills
- Project management
- Project planning
- Project planning and development
- Project scheduling
- Team collaboration
- Relationship building
- Client relations
- Customer relations
- Stakeholder communications
- Cross-functional collaboration
- Processes and procedures
- Presentations
Timeline
Project Manager
Johnson Plumbing
05.2021 - 02.2023
Phlebotomy Supervisor
Dignity Health- St. Bernardines Medical Center
01.2018 - 10.2019
Laboratory Coordinator
Placentia-Linda Hospital
12.2016 - 06.2017
Business Development Manager
eMed-Assist
09.2016 - 12.2016
Account Manager
Yeni Express, Inc.
08.2015 - 08.2016
Internal Operations Supervisor
West Pacific Medical Laboratories
08.2014 - 05.2015
Consulting
McGraw-Hill Education
05.2014 - 05.2016
Clinical laboratory Instructor/Coordinator
Newbridge College
09.2011 - 04.2014
Phlebotomy Instructor
Wagner Training Institute
03.2004 - 07.2022
Associate Degree - Fire Science, EMS, Emergency Medicine
Riverside Community College