Justin (Phong) Nguyen
SURREY,British Columbia
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Banh Mi Tres Bon. Proven ability to enhance guest engagement and streamline operations, ensuring a memorable dining experience. Strong work ethic complemented by cash handling expertise, consistently contributing to team success and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Server
Banh Mi Tres Bon
07.2024 - 03.2025
- Delivered food and beverages efficiently, ensuring accuracy in orders.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely meal delivery during peak hours.
- Assisted in training new servers on menu items and service protocols.
- Gathered feedback from guests to improve overall dining experience and service quality.
Stocker
Lucky Supermarket
03.2023 - 05.2024
- Organized stock inventory to ensure efficient product accessibility.
- Restocked shelves promptly to maintain optimal product availability.
- Assisted customers in locating products, enhancing shopping experience.
- Operated equipment safely for moving and storing merchandise.
Receptionist
LaVie Nails Lounge
06.2022 - 10.2023
- Greeted and assisted visitors, ensuring a welcoming atmosphere and addressing inquiries efficiently.
- Managed multi-line phone system, directing calls to appropriate departments while maintaining professionalism.
- Scheduled appointments and maintained calendar for executives, optimizing time management and workflow.
- Processed incoming mail and packages, distributing items promptly to enhance communication efficiency.
Education
Culinary
Pacific Institute of Culinary Arts
Vancouver, BC10-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Languages
English
Professional Working
Vietnamese
Professional Working
Timeline
Server
Banh Mi Tres Bon
07.2024 - 03.2025
Stocker
Lucky Supermarket
03.2023 - 05.2024
Receptionist
LaVie Nails Lounge
06.2022 - 10.2023
Culinary
Pacific Institute of Culinary Arts
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