JUSTIN PARK
Toronto,ON
Summary
Experienced in restaurant customer service and team management, with a strong background in leadership and supervision. Known for excellent communication, problem-solving, and maintaining high service standards. Dedicated to ensuring customer satisfaction and operational excellence. Ready to bring leadership and service expertise to any restaurant team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Teacher
Read101 Academy
07.2022 - 06.2024
- Created and distributed educational content for students aged 9 - 18 (notes, summaries, assignments etc.)
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.Supported student physical, mental, and social development using classroom games and activities.
Store Manager
C Market Coffee
12.2021 - 07.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Bartender
Jabistro
12.2019 - 01.2021
- Followed all company policies, rules and procedures to promote company goals and ensure customer satisfaction.
- Worked directly with customers and created seasonal drink recipes catered towards the regulars.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Supervisor/Server
Konjiki Ramen
12.2017 - 10.2019
- Supervised a team of servers and kitchen staff, ensuring efficient operations, high morale, and excellent customer service.
- Monitored food quality and presentation, handled customer feedback and complaints, and maintained a welcoming dining environment to ensure a comfortable guest experience.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
Bachelor of Business Administration -
University of Toronto - Scarborough
Scarborough, OntarioSkills
- Bilingual proficiency in English and Korean
- Teamwork and collaboration
- Strong communication
- Issue and conflict resolution
- Organizational skills
- Dependable and diligent
Certification
- Smart Serve Certification (Toronto)
- SIR License (Vancouver)
- Food Safety Certification
References
References available upon request
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Timeline
Teacher
Read101 Academy
07.2022 - 06.2024
Store Manager
C Market Coffee
12.2021 - 07.2022
Bartender
Jabistro
12.2019 - 01.2021
Supervisor/Server
Konjiki Ramen
12.2017 - 10.2019
Bachelor of Business Administration -
University of Toronto - Scarborough
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