Justin Monroe Pineda
Ottawa,ON
Summary
Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2026
2026
years of professional experience
Work History
Retail Sales Associate
Costco
07.2022 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to ensure store aesthetics and accessibility.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate sales data.
- Collaborated with team members to restock shelves and manage inventory levels.
- Monitored store cleanliness and organization, contributing to overall customer satisfaction.
- Engaged customers through effective communication, fostering a welcoming shopping environment.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
House Cleaner
Brown Bear Daycare
2017 - 2019
- Oversaw cleaning operations for residential properties, ensuring high standards of cleanliness were maintained.
- Trained and mentored new staff on effective cleaning techniques and safety protocols.
- Developed efficient cleaning schedules to optimize time management and client satisfaction.
- Utilized eco-friendly cleaning products to promote sustainable practices in housekeeping services.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
Education
High School Diploma -
All Saints High School
Kanata, ON06-2022
Skills
- Customer service
- Effective team collaboration
- Problem-solving
- Time management
- Customer engagement
- Store opening and closing
- Flexible schedule
- Conflict resolution
- Teamwork
- Display setup
- Brand representation
Languages
English
Limited Working
Interests
- Playing Sports
- Drawing and Painting
- I like working with my hands and fixing things
- Gym Workouts
- Team Sports
Timeline
Retail Sales Associate
Costco
07.2022 - Current
House Cleaner
Brown Bear Daycare
2017 - 2019
High School Diploma -
All Saints High School