Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Justin (Jay) Arbus, CAPM, CSM, LSSGB, ECBA

Markham,ON

Summary

Results-oriented and highly skilled professional with a Bachelor of Commerce degree and a comprehensive set of designations, including CAPM, CSM, LSSGB, and ECBA. Adept in project management, agile methodologies, process improvement, and business analysis, I bring a proven track record of successfully leading and implementing initiatives that drive operational efficiency and business growth. Known for my strategic mindset and collaborative approach, I excel in translating business requirements into actionable plans, leveraging a solid foundation in agile project management and a keen understanding of industry best practices. My commitment to continuous improvement is reflected in my ability to streamline processes, enhance project delivery, and optimize overall business performance. With a strong analytical and problem-solving acumen, I am poised to contribute valuable insights and expertise to dynamic teams and ambitious projects.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Project Coordinator (Contract)

Explore 1
06.2023 - 12.2023
  • Successfully managed diverse glass replacement, door hardware, automatic door installation, and revolving door maintenance projects for prestigious clients, including Starbucks, Cadillac Fairview, University of Toronto, Tormax, Colliers, and JLL.
  • Acted as primary client contact, nurturing strong client relationships through clear communication and by understanding and exceeding client expectations.
  • Efficiently coordinated internal technicians and subcontractor teams, optimizing resource allocation and ensuring consistent quality standards.
  • Skillfully allocated labor, materials, and equipment, optimizing resource usage while maintaining project efficiency.
  • Implemented rigorous quality control measures, conducting regular inspections to meet or exceed industry standards.
  • Monitored project budgets, tracked expenses, and managed cost controls to stay within budget constraints.
  • Prioritized safety, enforcing adherence to safety regulations and protocols for accident-free project completions.
  • Maintained comprehensive project documentation, including contracts, permits, change orders, and communication records.
  • Proactively addressed challenges and conflicts with effective problem-solving techniques to maintain project momentum.
  • Achieved consistently high client satisfaction by delivering projects on time, within budget, and to the highest quality standards.

Associate Project Manager

Marton Contracting
04.2022 - 06.2023
  • Successfully managed turnkey housing renovation projects, including kitchen, basement, and bathroom renovations, ensuring timely and on-budget completion.
  • Oversaw project parameters, including defining project scope, setting project schedules, managing project budgets, and identifying and mitigating project risks.
  • Collaborated closely with clients to understand their specific renovation needs, goals, and budget constraints, resulting in highly customized and satisfactory outcomes.
  • Led the procurement process, including sourcing and selecting subcontractors and suppliers, negotiating contracts, and managing vendor relationships to ensure timely delivery of materials and services.
  • Implemented effective project management methodologies to optimize efficiency, streamline processes, and improve project outcomes, resulting in enhanced customer satisfaction and increased profitability.
  • Actively monitored and tracked project progress, regularly communicating updates and addressing any deviations from the planned scope, schedule, or budget to ensure timely issue resolution and maintain client satisfaction.
  • Proactively identified potential project risks and developed mitigation strategies, minimizing disruptions and maximizing project success.
  • Managed project documentation, including contracts, change orders, and project reports, ensuring accuracy, compliance, and proper record-keeping.
  • Fostered strong relationships with internal teams, subcontractors, and suppliers, promoting effective collaboration, communication, and resource coordination throughout the project lifecycle.
  • Conducted post-project evaluations, gathering feedback from clients and stakeholders, identifying areas for improvement, and implementing lessons learned to enhance future project performance.

Service Coordinator-Operations Centre

BGIS (Brookfield Global Integrated Solutions)
12.2020 - 04.2022
  • Efficiently coordinated and dispatched service requests for facility maintenance, ensuring timely response and resolution.
  • Prioritized and scheduled tasks based on urgency and criticality, optimizing resource allocation.
  • Effectively communicated with clients to understand their facility management needs and provided timely updates on service requests.
  • Fostered strong client relationships through clear and concise communication, resulting in increased client satisfaction.
  • Identified and resolved issues related to facility services promptly, demonstrating a proactive approach to problem-solving.
  • Collaborated with cross-functional teams to address complex challenges, ensuring minimal impact on operations.
  • Maintained accurate and up-to-date records of service requests, ensuring comprehensive documentation for future reference.
  • Utilized data analytics tools to identify trends and patterns, contributing to continuous improvement initiatives.
  • Collaborated with technicians, vendors, and other internal teams to streamline service delivery processes.
  • Participated in team meetings to share insights and contribute to the development of efficient workflow strategies.
  • Actively participated in process improvement initiatives to enhance the efficiency of the Operations Centre.
  • Implemented new procedures that resulted in a reduction in response times and improved overall service quality.

Education

Bachelor of Commerce (Honours Program) -

University of Guelph – Gordon S. Lang School of Business And Economics
Guelph, ON
04.2020

Skills

  • Leadership Abilities
  • Adaptability
  • Excellent Communicator
  • Effective Negotiator
  • Critical Thinking and Problem Solving
  • Business Analysis
  • Waterfall and Agile Project Management Methodologies
  • Lean Six Sigma Methodologies (Process Improvement)

Certification

  • Project Management Institute-Certified Associate in Project Management (CAPM)-2022
  • Scrum Alliance-Certified Scrum Master (CSM)-2022
  • Six Sigma Global Institute-Lean Six Sigma Green Belt (LSSGB)-2023
  • Six Sigma Global Institute-Lean Six Sigma Yellow Belt (LSSYB)-2022
  • International Institute of Business Analysis-Entry Certificate in Business Analysis (ECBA)-2023
  • Google Analytics Academy-Advanced Google Analytics

Timeline

Project Coordinator (Contract)

Explore 1
06.2023 - 12.2023

Associate Project Manager

Marton Contracting
04.2022 - 06.2023

Service Coordinator-Operations Centre

BGIS (Brookfield Global Integrated Solutions)
12.2020 - 04.2022

Bachelor of Commerce (Honours Program) -

University of Guelph – Gordon S. Lang School of Business And Economics

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Justin (Jay) Arbus, CAPM, CSM, LSSGB, ECBA