Justine Wolchow

Tracy

Summary

I'm a motivated and adaptable person looking for a position where I can continue to grow and learn. I often pick things up quickly, and I always adjust well to new environments. For example, I worked in three different locations for AutoZone and got along with everyone. I have also worked in a very fast-paced environment and a very slow-paced environment. I can also work independently or with a group. I have a strong background in customer service, and I'm sure I can bring a positive attitude, and a solid work ethic to your team. I’d love the chance to talk more about how I can contribute to your company, and I look forward to hearing from you.

Overview

years of professional experience

Work History

Pet Coordinator

Restful Pets

Oakland

09.2024 - Current

Independently manage daily operations of a small pet cremation business, ensuring seamless service even in the absence of management.
Provide high-quality care for all pets
Skillfully capture both clay and ink paw prints as keepsake items for pet owners.
Supervise and train a team of coworkers, fostering a positive and efficient work environment
Handle all incoming and outgoing calls, addressing client inquiries and coordinating scheduling for drop-offs and pickups
Demonstrate strong sales capabilities, consistently generating revenue and maintaining business operations when the owner is away
Maintain a clean, organized, and welcoming office environment, ensuring a professional and hygienic space for both pets and clients

Part Sales Manager

Autozone

Union City, San Francisco, Oakland

08.2023 - 09.2024

Replenished shelves and maintained stock levels to ensure product availability
Assisted customers in locating auto parts and loading heavy purchases into vehicles
Delivered excellent customer service by greeting customers, answering questions, and retrieving requested products
Received and organized incoming shipments
Maintained a clean, safe, and organized work environment to reduce risk of accidents
Processed cash and credit transactions accurately
Counted drawers at beginning and end of shifts
Helped customers identify correct parts for their vehicles
Managed overstock inventory
Demonstrated strong attendance

Team member/trainer

Michaels Distribution Center

Tracy

08.2021 - 05.2022

Accurately packed, labeled, and prepared merchandise
Handled merchandise with care to prevent loss or damage
Trained and supported new team members
Scanned and verified shipping labels
Reported missing, damaged, or misplaced items to supervisors
Lifted up to 60lbs
Work independently in a fast-paced environment

Education

High School Diploma -

Mountain House High School

Mountain House, CA

06.2021

Skills

Quick learner
Leadership
Problem solving
Communication skills
Deadline management
Scheduling coordination
Team supervision
Inventory management
Attention to detail

Heavy lifting
Teamwork and collaboration
Stocking and replenishing
Cash register operations
Critical thinking
Verbal and written communication
Time management
Management operations
Customer service

References

Joe, Encinas, store manager for Autozone, 619-665-5027
Isidro, Alonsoruiz, district manager for Autozone, 650-346-4725
Mark, Jackson, owner of Restful Pets, 619-459-4869

Timeline