Summary
Overview
Work History
Education
Skills
Languages
Community Service
References
Timeline
Generic

Justine Twinomugisha

Edmonton,AB

Summary

Highly organized expert with experience managing operational activities and personnel. Talented at using data-driven processes and advanced technologies to increase efficiency and reduce costs. Strong communication and problem-solving skills, and poised when managing a wide range of tasks. Detailed administrative professional with proven track record of efficiently managing teams of office and administrative workers and ensuring productivity and accuracy of work. Expertise in training and developing team members, problem solving, and providing quality assurance. Outstanding ability to manage multiple tasks and prioritize work efficiently. Adept at working closely with all levels of management to ensure smooth operations. Detail-oriented professional with experience in records management, Microsoft Office, and customer service. Frequently praised as hard-working by peers, I can be relied upon to help your team achieve its goals. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

7
7
years of professional experience

Work History

Community Disability Worker

Independent Counselling Enterprises
03.2024 - Current
  • Support individual with personal needs such as personal care, oral and hygiene care, increasing their self-sufficiency and quality of life.
  • Provide physical support such as lifting, repositioning and individual movements when needed.
  • medication administration, documentation and updating medication records as prescribed in the job descriptions, making meals, general housekeeping, doing grocery, and other personal needs.
  • assisting with booking appointments, supporting with community outings and recourses for activities that enhance natural support.
  • advocating for community inclusion, networking for meaningful relationship
  • documentation of activities for measurable outcome and goals setting and attending annual meeting.
  • advocating for community connections, volunteer opportunities and supported employment opportunities.
  • supporting teamwork and mentoring coworkers about best practices in the disability support work settings to enhance efficiency and promoting safe work environment and practices.
  • personal developments and attending necessary trainings in the field of disability services.
  • Ensured compliance with safety regulations, quality standards, and other applicable policies of the organization
  • Communicate with the support network to ensure that services provided are uniformly applied within the individual's social network.
  • Document information that enhances tailored service provision.
  • Work collaboratively with healthcare service providers to enhance safety and promotion of healthy lifestyle.

Usher Volunteer

St. Charles Catholic Church
02.2024 - Current

Community Support Worker

Catholic Social Services
02.2018 - 09.2023
  • Demonstrated excellent organizational skills by accurately documenting client progress and interactions
  • Explored creative problem-solving strategies with clients in order to improve outcomes
  • Developed positive relationships with clients while maintaining professional boundaries
  • Assisted clients in developing independent living skills such as budgeting, grocery shopping, meal planning and preparation
  • Maintained confidential records and filing system to protect client information.
  • Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
  • Established trust-based relationships with clients through empathetic communication and active listening skills.
  • Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
  • Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.

Rehabilitation Support Worker

Butabika Hospital, Uganda
02.2021 - 08.2023
  • Managed time effectively while working with multiple patients simultaneously, ensuring each received proper attention during therapy sessions.
  • assess and evaluate patients as directed by the healthcare service professional for comprehensive needs and necessary support.
  • Conducted thorough assessments of new patients upon admission into rehab program determining appropriate course of action.
  • Provided emotional support to patients, fostering resilience during challenging times in their recovery journey.
  • Support individuals with physio and exercises needs as prescribed by the attending healthcare professional.
  • Engaged patients in programs and activities that promote their post traumatic events experiences into positive events and provide them with compassion and care that they need to move to the next stage in rehabilitation

Education

Bachelor of Arts (B.A.) - Industrial and Fine Art

Makerere University
01.2018

Skills

  • Accuracy and Efficiency in Documentation
  • Cultivating Productive Relationships
  • Employee Development

Languages

Swahili
Luganda
Rukiga
English

Community Service

Sanyu Babies Home, Kampala, Central, 02/2018, 09/2023, Grew ability to work independently while completing assigned tasks without direct supervision., Observed rules and safety regulations of organization while carrying out assigned tasks., Developed strong communication skills while providing customer service to visitors at the volunteer center., Organized and assisted with events, activities and programs to drive outreach initiatives., Participated in community clean-up and enrichment projects., Displayed flexibility when adapting quickly to changing circumstances or instructions from supervisors.

References

References available upon request

Timeline

Community Disability Worker

Independent Counselling Enterprises
03.2024 - Current

Usher Volunteer

St. Charles Catholic Church
02.2024 - Current

Rehabilitation Support Worker

Butabika Hospital, Uganda
02.2021 - 08.2023

Community Support Worker

Catholic Social Services
02.2018 - 09.2023

Bachelor of Arts (B.A.) - Industrial and Fine Art

Makerere University

Similar Profiles

CREATE PROFILE
Justine Twinomugisha