Justine Sugay
Reseda
Summary
Dynamic and detail-oriented. Possesses ability to learn new skills exceptionally quickly. Experienced in manual labor and highly proficient in physical aptitude. Repeatedly recognized by employers for going above-and-beyond what is expected.
Overview
5
5
years of professional experience
Work History
Host, Barback
Granville
12.2024 - Current
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Routesetter
The Stronghold Climbing Gym
09.2022 - Current
- Coordinate with routesetting team to produce high quality commercial climbing routes.
- Work with heavy machinery at-height; hight-stakes environment.
- Organize and plan work load for the team.
Head Coach - Competitive Youth Rock Climbing Team
Boulderdash Indoor Rock Climbing
09.2021 - 06.2024
- Evaluated individual knowledge, skills, and strengths to maximize talent areas.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
Shop Service Technician
REI
04.2021 - 06.2023
- Certified Shop Technician for bikes, skis, and snowboards.
- Trained junior employees on procedures for completing various types of repairs and maintenance on bikes, skis, and snowboards.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Maintained shop-client relationships and met sales/service goals.
Retail Sales Associate
REI
08.2020 - 06.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Cashier, Customer Service, OTP Customer Service
- Product expert
Education
High School Diploma -
William Howard Taft Charter High School
06-2020
Languages
American Sign Language
Limited Working
Timeline
Host, Barback
Granville
12.2024 - Current
Routesetter
The Stronghold Climbing Gym
09.2022 - Current
Head Coach - Competitive Youth Rock Climbing Team
Boulderdash Indoor Rock Climbing
09.2021 - 06.2024
Shop Service Technician
REI
04.2021 - 06.2023
Retail Sales Associate
REI
08.2020 - 06.2023
High School Diploma -
William Howard Taft Charter High School
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