Justine Katotoka
Winnipeg,MB
Summary
Well-rounded Personal Care Aide with 5 years assisting clients with various daily living needs at home. Talented at offering attentive care to patients by managing health needs, helping with personal grooming, carrying out light housekeeping and task. Expert communicator when supporting patients' needs, documenting information and interacting with supervisors.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Fairfax Community Resources
02.2019 - Current
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Monitored progress and documented patient health status changes to keep care team updated.
- Transported clients to medical and dental appointments to provide support.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with daily living activities, running errands, and household chores.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Monitored clients' overall health and well-being and noted significant changes.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Health Care Aide
Nurse Next Door
02.2023 - 12.2023
- Enhanced patient comfort by providing compassionate and attentive care.
- Reduced patient anxiety through effective communication and active listening skills.
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
- Supported patient nutrition needs by preparing meals according to dietary restrictions and preferences.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
- Documented vital signs to inform nurses and physicians of any changes in patient status.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Transported patients to and from appointments, assisting with getting in and out of vehicles.
Primary Care Provider
WHRA-Regional ACCESS DOWNTOWN
07.2018 - 11.2018
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Registered and verified patient records before triage with most up-to-date information.
- Assisted with medical coding and billing tasks.
Education
Health Care Aide
Stratford Career Institute
Québec, QC01.2023
Medical Office Assistant
CDI College
Winnipeg, MB02.2018
Skills
- Nutrition
- Client Support
- Medical Records Management
- Time management
- Social skills development
- Personal care assistance
- Housekeeping tasks
- Personal Care Worker
Accomplishments
Merit Recognition
Languages
English
Professional Working
Swahili
Full Professional
Certification
Nonviolent Crisis Intervention
PHIA
N95 RESPIRATOR FIT TEST
Timeline
Health Care Aide
Nurse Next Door
02.2023 - 12.2023
Direct Support Professional
Fairfax Community Resources
02.2019 - Current
Primary Care Provider
WHRA-Regional ACCESS DOWNTOWN
07.2018 - 11.2018
Health Care Aide
Stratford Career Institute
Medical Office Assistant
CDI College
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