Justine Doy
Woodstock,ON
Summary
Compassionate Social Service Worker with a strong focus on mental health services, child and youth support, and women’s shelters. Demonstrated success in advocacy and community enhancement through effective case management and crisis intervention. Committed to fostering positive change for vulnerable populations by utilizing extensive experience in service delivery. Seeking to further develop skills while contributing to impactful support initiatives.
Overview
4
4
years of professional experience
Work History
ESTHETICIAN
THE HIVE GREEN BEAUTY
WOODSTOCK
03.2021 - Current
- Built positive client relationships and guided clients through treatments.
- Adhered to safety protocols throughout all procedures to minimize risk of injury or infection.
- Designed customized facial and body treatments meeting individual client needs.
- Sold salon-exclusive skin care products and encouraged service upgrades.
- Learned new techniques and complete chemical peel processes.
- Ensured compliance with state regulations related to sanitation and health standards.
- Eliminated or reduced appearance of fine lines and spots with appropriate products.
- Attended continuing education courses related to esthetics industry advancements.
- Assisted with operational activities such as inventory control, loss prevention and compliance.
- Meticulously maintained spa appearance and cleanliness.
- Instructed clients on how to apply make-up to achieve desired look.
- Monitored product freshness, appearance, and cleanliness to improve quality control.
- Recommended home care regimen for desired results.
- Educated clients on proper skin care techniques according to individual needs.
- Conducted consultations with new clients to assess skin type and discuss desired outcomes.
- Greeted clients upon arrival to spa and provided information about services offered.
- Educated clients on skin conditions, treatments and products to grow sales.
Education
SOCIAL SERVICE WORK
MOHAWK COLLEGE
HAMILTON ONTARIO05-2024
Esthetician
NIAGARA COLLEGE
Niagara-on-the-Lake, ON06-2014
Skills
- Client consultations
- Customized treatments
- Skin care education
- Customer service
- Sales skills
- Attention to detail
- Problem solving
- Team collaboration
- Multitasking Abilities
- Troubleshooting
- Analytical and critical thinking
- Friendly, positive attitude
- Excellent communication
- Conflict resolution
- Problem resolution
- Communication
- Active listening
- Time management
- Social perceptiveness
- Teamwork and collaboration
- Relationship building
- Client relationship management
- Behavioral intervention
- Effective communication
- Education and training
- Case documentation
- Client documentation
- Patient-centered care
- Confidential documentation and recordkeeping
- Teen substance abuse training
PLACEMENT HISTORY
- BIG BROTHERS BIG SISTERS
- MENTOR
- MENTORED IN-SCHOOL GROUPS
- MENTORED-SUMMER CAMP GROUP
- CHILD ABUSE TRAINING
- ONTARIO HUMAN RIGHTS CODE CERTFIED
- ACCESSABLITY FOR ONTARIANS WITH DISABILITY ACT CERTIFED
Timeline
ESTHETICIAN
THE HIVE GREEN BEAUTY
03.2021 - Current
SOCIAL SERVICE WORK
MOHAWK COLLEGE
Esthetician
NIAGARA COLLEGE
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