Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Justine Danielle Spandau

Antioch

Summary

Compassionate and reliable support professional with extensive experience assisting clients, coordinating services, and maintaining confidential records in community and service settings. Skilled in communication, de-escalation, and resource coordination with a strong commitment to helping individuals navigate challenges and access support.

Overview

18
18
years of professional experience
2007
2007
years of post-secondary education

Work History

Office Administrator

Honest Rodent Proofing
Antioch
01.2017 - 01.2025
  • Coordinated client services, scheduling, and problem resolution; maintained sensitive records and supported individuals with service needs through clear, respectful communication.

Customer Service Representative (Contract)

Nan McKay & Associates / SF Housing Authority
CA
01.2015 - 01.2016
  • Assisted housing program participants with applications, documentation, and service navigation; maintained confidentiality in a government program environment.

Barista / Customer Service

Starbucks
Antioch
01.2007 - 01.2010
  • Built rapport with diverse customers and handled fast-paced service demands.

Assistant Manager

Domino's Pizza
San Ramon
01.2016
  • Supervised shift operations, staff support, customer issue resolution, and high volume service workflow.

Barista / Customer Service

Starbucks (Safeway)
Concord
01.2015
  • Delivered welcoming customer support and maintained positive public interactions.

Education

High School Diploma -

Antioch High School
Antioch, CA

Working in a Diverse Workforce, Workplace Communication, Multitasking & Time Management

Los Medanos College
Pittsburg, CA

Skills

  • Client communication
  • Confidentiality & documentation
  • Service coordination
  • De-escalation & problem solving
  • Cultural awareness
  • Time management
  • Microsoft Office
  • Scheduling systems
  • Attention to detail
  • Office administration
  • Schedule and calendar management

References

Anthony Lozano, Honest Rodent Proofing, 925-457-5609, aj@honestrodentproofing.com

Timeline

Office Administrator

Honest Rodent Proofing
01.2017 - 01.2025

Assistant Manager

Domino's Pizza
01.2016

Customer Service Representative (Contract)

Nan McKay & Associates / SF Housing Authority
01.2015 - 01.2016

Barista / Customer Service

Starbucks (Safeway)
01.2015

Barista / Customer Service

Starbucks
01.2007 - 01.2010

High School Diploma -

Antioch High School

Working in a Diverse Workforce, Workplace Communication, Multitasking & Time Management

Los Medanos College
Justine Danielle Spandau