Overview
Work History
Education
Skills
Languages
I N T E R E S T S
Timeline
Generic

Justine Cepeda

Vancouver,British Columbia

Overview

9
9
years of professional experience

Work History

Care Aide

Daniel's Amistad Empowering Society
06.2019 - Current
  • Assist client with personal care and administered daily medications
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Accompanied client to daily activities and appointments


Floor Supervisor

The North Face
09.2021 - 06.2022
  • Performed open and closing cashier and supervisor duties.
  • Established individual team member goals to help company achieve overall targets.
  • Delegated tasks to employees to enhance productivity and workflow.
  • Prepared and submitted daily reports to inform upper management.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Ensured store cleanliness and safety with consistent inspections and proactive maintenance tasks.
  • Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.

Retail Manager

Hollywood Boutique
01.2018 - 03.2020
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Processed payroll for employees and reported payroll taxes for organization.
  • Enhanced store appearance by maintaining cleanliness standards and merchandising visually appealing displays.
  • Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Exhibited excellent communication and people skills during interaction with management, employees and customers.

(Volunteer) Coffee Cart/Patient Visitation

St. Paul’s Hospital
01.2017 - 03.2020
  • Supported positive interactions with patients through active listening and effective communication.
  • Served beverages to patients.

Sales Associate/Key Holder

Hollywood Boutique
06.2015 - 01.2018


  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Diploma in Human Resource Management - Human Resource Management

British Columbia Institute of Technology
Vancouver, BC
05.2024

General Studies

Vancouver Community College
Vancouver, BC

General Studies

Langara College
Vancouver, BC

Skills

  • HRIS Experience
  • Microsoft Office Suite Knowledge
  • Written and Verbal Communication
  • Conflict and Problem Solving
  • Organizational and Detail Oriented
  • Time Management

Languages

  • English, French and Spanish

I N T E R E S T S

I actively engage in various activities, including spending quality time with friends and family, exercising at the gym, hiking, skiing, reading, expressing creativity through art, and exploring new destinations through travel.

Timeline

Floor Supervisor

The North Face
09.2021 - 06.2022

Care Aide

Daniel's Amistad Empowering Society
06.2019 - Current

Retail Manager

Hollywood Boutique
01.2018 - 03.2020

(Volunteer) Coffee Cart/Patient Visitation

St. Paul’s Hospital
01.2017 - 03.2020

Sales Associate/Key Holder

Hollywood Boutique
06.2015 - 01.2018

Diploma in Human Resource Management - Human Resource Management

British Columbia Institute of Technology

General Studies

Vancouver Community College

General Studies

Langara College

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Justine Cepeda