Summary
Overview
Work History
Education
Skills
Websites
Languages
Passions
Timeline
Generic

Justine Boivin

Saint-Felix-De-Valois,QC

Summary

A varied background in retail, hospitality, and health science reflects a dedication to cultivating meaningful relationships. Prioritizing the fostering of positive connections with customers, clients, and colleagues, this background supports a drive for continuous learning, growth, and positive contributions in every environment.

Overview

18
18
years of professional experience

Work History

Inside Sales Representative

Dispomed
04.2022 - Current
  • Effectively responded to customer inquiries, providing prompt and knowledgeable solutions to enhance customer satisfaction and ensure a positive experience
  • Demonstrated excellent communication skills by addressing concerns, resolving issues, and offering tailored recommendations, resulting in increased customer loyalty and retention
  • Consistently achieved sales objectives and maintaining strong product knowledge
  • Proactively conducted cold calling and prospecting to identify potential clients, generating new business opportunities and expanding customer base
  • Utilized persuasive communication and relationship-building techniques to engage prospects, qualify leads, and convert them into loyal customers

Store Manager

Entreprise Guy Choquette
01.2017 - 01.2022
  • Effectively proposed and sold a diverse range of flooring solutions and installation materials, utilizing in-depth product knowledge to meet customer needs
  • Managed contractor accounts, fostering strong relationships and ensuring client satisfaction through personalized service and support
  • Organization and selection of the showroom

Front Desk Clerk

Pourvoirie du Milieu
01.2007 - 01.2009
  • Warmly welcomed and guided customers
  • Bookkeeping
  • Creation of advertising and representation at trade shows

Education

D.E.C - Nursing

Cégep Régional De Lanaudière
Joliette, QC
05.2017

D.E.C - Hotel Management

Institut De Tourisme Et D'hôtellerie Du Québec
Montreal, QC
05.2008

High School -

Collège Durocher Saint-Lambert
Saint-Lambert
06.2002

Skills

  • Proficient in Microsoft Office Suite
  • Knowledge of accounting software (Acomba & Sage 300)
  • Strong communication and interpersonal skills
  • Customer service excellence
  • Cheerful and energetic
  • CRM proficiency

Languages

French
Native or Bilingual
English
Full Professional

Passions

  • My passion about animal welfare has led me to get involved with rescue organizations, and adopting more cats than I care to admit.
  • I am a health and fitness enthusiast and exercise and nutrition are a big part of my day-to-day life.

Timeline

Inside Sales Representative

Dispomed
04.2022 - Current

Store Manager

Entreprise Guy Choquette
01.2017 - 01.2022

Front Desk Clerk

Pourvoirie du Milieu
01.2007 - 01.2009

D.E.C - Nursing

Cégep Régional De Lanaudière

D.E.C - Hotel Management

Institut De Tourisme Et D'hôtellerie Du Québec

High School -

Collège Durocher Saint-Lambert
Justine Boivin