JUSTINE ANDRES
Vancouver,BC
Summary
Accomplished HR professional with over 4 years of experience in staffing, compensation, and benefits administration. Expertise in utilizing HRIS systems such as PeopleSoft and ADP to streamline processes. Recognized for exceptional communication skills and a proven ability to resolve client issues efficiently, reinforcing a commitment to excellence and collaboration.
Overview
7
7
years of professional experience
Work History
Staffing Administrative Assistant – PS and CM Staffing
Royal Canadian Mounted Police
Surrey, BC
10.2024 - Current
- Acted as a liaison between managers and the RCMP Human Resources Branch for staffing actions and position classification requests.
- Provided advice and guidance to managers, supervisors, and employees regarding HR policies related to staffing activities, according to current collective agreement wordings.
- Evaluated applicant resumes, and performed on-site interviews to recruit for casual positions.
- Prepared interview screening reports for managers to provide feedback and hiring recommendations.
A/Performance Reporting Team Lead
Royal Canadian Mounted Police
Surrey, BC
07.2024 - 10.2024
- Facilitated process of granting and revoking folder access through Central Help Desk.
- Filed and tracked performance assessments received from regular, civilian, and public service employees.
- Tracks and summarizes briefing notes for reporting.
- Prepares and coordinates with different managers and/or members regarding specific reports, as required.
Human Resources Assistant
Royal Canadian Mounted Police
Winnipeg, MB
06.2023 - 07.2024
- Offer support in administrative tasks and human resources services to supervisors, team members, and the public.
- Reviews and maintains employee-related information in the Human Resources Management Information System (HRMIS), and also maintains files, records, and correspondence of work completed to their personnel files.
- Participates in several staffing activities for a selection process, such as creating job postings for staffing processes in PSRS, running priority clearances, proctoring exams, preparing interview materials, scheduling interviews, and preparing offer letters.
- Interpreted provisions from various collective agreements, PSEA, and NJC directives.
- Monitors the shared staffing mailbox for both D (Manitoba) and V (Nunavut) divisions.
- Became part of the interview board for the CR-04 collective process and managed over 100 external applicant correspondences in a timely manner.
- Oversee and manage the full-cycle staffing process for the telecommunication operator trainee positions, including scheduling exams and interviews, creating staffing files, and entering candidate data in HRMIS.
Junior Compensation Advisor
Public Services and Procurement Canada
Remote
11.2022 - 06.2023
- Handle various pay action requests, including hiring, extensions, status changes, tenure changes, acting assignments, and promotions.
- Reviews information and documents received from client departments, and ensures that data entered in Phoenix and PeopleSoft is accurate.
- Examines, analyzes, and processes a variety of compensation transactions, and maintains the integrity of data in compensation systems, including employees’ pay and leave records; seeks clarification of discrepancies; and ensures compliance with policies for various insurance plans.
- Researches and applies changes in federal and provincial legislation, regulations, collective agreements, insurance plans, and new government programs affecting employees' total compensation.
Payroll & Benefits Specialist
NFI Group Inc.
Winnipeg, MB
03.2022 - 10.2022
- Timely and accurately process U.S. payroll for 800+ employees on a weekly and biweekly basis by collecting timesheets, calculating, entering pay data, and reviewing discrepancies.
- Ensured accuracy in payroll by validating HR updates such as promotions, terminations, hires, transfers and garnishments.
- Verified and transferred tax and garnishment files to ADP for processing.
- Prepare check requisitions for union dues, and submit them to Accounts Payable for processing.
- Served as primary liaison to managers and employees for payroll and benefit inquiries.
Payroll & Benefits Administrator
Parrish & Heimbecker, Ltd
Winnipeg, MB
04.2021 - 03.2022
- Oversaw all aspects of payroll processing and benefits administration for both unionized and non-unionized staff.
- Reconciled payroll journal entries and prepared vouchers payable to government agencies and third-party vendors biweekly.
- Review and approve timesheets regularly for accuracy.
- Add, modify, and terminate employees on the HRIS, and all corporate benefit plans.
- Served as primary contact for employee compensation and benefits queries.
CSR, Small Business Accounts
Payworks Inc
Winnipeg, MB
09.2020 - 02.2021
- Process payrolls for all pay groups, including adding and terminating employees, and processing changes to the rate of pay and benefit premiums.
- Calculate vacation and sick pay accruals, statutory holiday pay, and WCB/WSIB/WorkSafeBC remuneration according to provincial legislation.
- Create, modify, and generate Records of Employment (ROE), then submit electronically to Service Canada once completed.
Claims Administrator
Wawanesa Life
Winnipeg, MB
10.2019 - 09.2020
- Reviewed new and existing creditor claims for completeness, ensuring coverage, and eligibility requirements are met.
- Processed claims documents, including medical requests, invoices, abeyances, and other case management services sent by case managers.
- Responded to telephone and email inquiries from insured individuals, healthcare practitioners, financial institutions, and other third parties involved.
Group Benefits Examiner
Canada Life
Winnipeg, MB
08.2017 - 09.2019
- Conducted thorough investigations of dental claims adhering to group policy standards.
- Used SAP to locate relevant business partner and provider information.
- Ensured accuracy of claims by communicating with health and dental providers.
Education
Payroll Compliance Practitioner (PCP) -
Canadian Payroll Association
12.2024
Bachelor of Commerce (Honours) - Human Resources & Industrial Relations
Asper School of Business – University of Manitoba
Winnipeg, MB01.2017
Skills
- Over 5 years of client service experience and 4 years of HR experience, focusing on staffing, compensation, and benefit administration
- Outstanding communication skills, both in verbal and written
- Strong attention to detail
- Work well independently or with a team without being constantly supervised
- Investigate and resolve client issues carefully and responsively to corrective actions
- Proficient in MS Office applications and HRIS systems such as PeopleSoft, High Line, ADP, and UltiPro
References
References available upon request.
Timeline
Staffing Administrative Assistant – PS and CM Staffing
Royal Canadian Mounted Police
10.2024 - Current
A/Performance Reporting Team Lead
Royal Canadian Mounted Police
07.2024 - 10.2024
Human Resources Assistant
Royal Canadian Mounted Police
06.2023 - 07.2024
Junior Compensation Advisor
Public Services and Procurement Canada
11.2022 - 06.2023
Payroll & Benefits Specialist
NFI Group Inc.
03.2022 - 10.2022
Payroll & Benefits Administrator
Parrish & Heimbecker, Ltd
04.2021 - 03.2022
CSR, Small Business Accounts
Payworks Inc
09.2020 - 02.2021
Claims Administrator
Wawanesa Life
10.2019 - 09.2020
Group Benefits Examiner
Canada Life
08.2017 - 09.2019
Payroll Compliance Practitioner (PCP) -
Canadian Payroll Association
Bachelor of Commerce (Honours) - Human Resources & Industrial Relations
Asper School of Business – University of Manitoba
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