Justina Taulbee

Currently, I oversee all property management functions for a portfolio of 250 residential properties, including single-family homes and small multi-family units. My responsibilities include:

• Managing all property management functions for a portfolio of residential properties
• Resolving and documenting tenant and owner requests
• Answering and screening phone calls, emails, in-person inquiries, and portal inquiries
• Maintaining client relationships with property owners
• Overseeing and directing the property maintenance team and repair activities
• Collaborating on basic property accounting activities such as ledger accuracy and collections
• Processing and depositing accounting acquisitions
• Arranging move-ins and move-outs
• Inspecting vacant properties, coordinating with vendors, and managing turnover to completion
• Entering leasing, marketing, and turnover data for report accuracy
• Generating and serving legal notices and managing legal processes

• Lead generation
• Conduct open houses monthly
• Convert prospecting and lead generation activities to appointments
• Participate in training and other team activities
• Consult with buyers and sellers, convert with signed buyer/ listing agreements and identify homes
• Wrote and negotiate offers on behalf of your buyers
• Track activities and clients through CRM

• Managing a portfolio of five apartment communities, including handling lease documentation, tenant communications, and property upkeep.
• Processed rent payments, conducted financial reporting, rent collections, prepared and posted legal notices.
• Coordinated maintenance requests and supervised maintenance staff of three to include submitting staff payroll to HR. Coordinated with vendors.
• Processed rental application, prepared leases, conducted tenant move-in/ moveout procedures, ensuring smooth transitions and high satisfaction levels.
• Conducted market research and coordinated with regional manager, performed property inspections.

• Managed and tracked a very high volume of rent payments from tenants, ensuring timely deposits and addressing any payment issues.
• Maintained accurate records of lease agreements, renewals, and terminations. Monitored lease compliance and handled related documentation.
• Accounts Payable/Receivable: Processed invoices from vendors and contractors and ensured accurate and timely payment. Recorded and reconciled tenant payments and charges.
• Prepared detailed financial reports for property owners, including income statements, expense reports, and cash flow summaries and end of year 1099's.
• Coordinated with maintenance and service vendors, managed contracts, and processed payment for services rendered.
• Handled tenant inquiries related to billing, lease terms, and account issues, providing excellent customer service.
• Prepared new property files with appropriate landlord and tenant documents.