Justina Silva
Summary
Offering strong customer service mindset and excellent communication skills, ready to thrive in fast-paced environment. Brings ability to learn quickly and effectively handle cash transactions. Ready to use and develop cash handling and customer service skills in any role. Committed to food safety and guest satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sushi Chef
Bento Sushi
05.2021 - Current
- Prepared high-quality seafood, rice and ingredients for sushi.
- Monitored food production to verify quality and consistency.
- Contributed to a safe, clean work environment by adhering to strict food safety guidelines and maintaining a spotless workspace at all times.
Cashier/Online Personal Shopper
Zehrs
01.2020 - 07.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Cashier
Walmart Canada
12.2016 - 12.2019
- Worked as a cashier from December2016 to September2017 when I switched over to the self checkout helping customers cash out their items
- In March of2018 I helped to open the new business in online groceries and packages
- I got promoted in August2018 to full time and with that became the department manager
- I picked orders for the customers, ran the phone and helped with issues that came up with associates and customers
Customer Service
7-Eleven
11.2015 - 12.2016
- Took care of customers needs and helped them with purchases such as; gasoline, cigarettes, lottery and items in and around the store
Full Time Staff
Tim Hortons
07.2013 - 12.2015
- Worked full time on all shifts taking care of customers, cleaning and baking as needed
Kitchen Staff
Pizza Hut
05.2014 - 10.2014
- Worked in the kitchen making assorted food products including pizza, cleaned and answered phone calls for orders
Cleaner
Dirtbusters Custom Cleaning Company Inc.
01.2011 - 09.2012
- Cleaner and team member doing both residential and commercial cleaning
Education
Grade12 -
Robert F. Hall Catholic Secondary School
01.2013
Skills
- Food safety
- Effective communication
- Knife skills
- Sanitation
- Safety precautions
- Customer service
Languages
English
Full Professional
Certification
Food Safety Certification 2021
Smart Serve Certification 2024
Cann Serve Certification 2024
Timeline
Sushi Chef
Bento Sushi
05.2021 - Current
Cashier/Online Personal Shopper
Zehrs
01.2020 - 07.2021
Cashier
Walmart Canada
12.2016 - 12.2019
Customer Service
7-Eleven
11.2015 - 12.2016
Kitchen Staff
Pizza Hut
05.2014 - 10.2014
Full Time Staff
Tim Hortons
07.2013 - 12.2015
Cleaner
Dirtbusters Custom Cleaning Company Inc.
01.2011 - 09.2012
Food Safety Certification 2021
Smart Serve Certification 2024
Cann Serve Certification 2024
Grade12 -
Robert F. Hall Catholic Secondary School
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