Justina Sambrano
Calipatria
Summary
Dynamic Medical Referral Specialist with proven expertise at Dr. Yong Tan in enhancing referral processes and patient access to care. Skilled in HIPAA compliance and relationship building, I successfully implemented best practices that improved operational efficiency and patient satisfaction. Committed to delivering exceptional customer service and maintaining accurate electronic health records.
Overview
13
13
years of professional experience
Work History
Medical Referral Specialist
Dr. Yong Tan
Brawley, CA
08.2013 - Current
- Coordinated patient referrals to specialists, ensuring timely access to necessary care.
- Managed communication between patients and healthcare providers to streamline the referral process.
- Maintained accurate patient records using electronic health record (EHR) systems for efficient tracking.
- Developed and implemented best practices for referral protocols to enhance operational efficiency.
- Scheduled appointments with specialists on behalf of clients.
- Followed up with clients and specialists to inquire about experience and collect reports.
- Built professional relationships with service providers.
Education
Certificated Medical Assistance - Medical
Boston Reed
El Centro, CA05-2012
High School Diploma -
Calipatria High School
Calipatria, CA06-2008
Skills
- HIPAA compliance
- Insurance verification
- Appointment scheduling
- Healthcare regulations
- Referral coordination
- Pre-authorizations
- Strong organization
- Patient scheduling
- Follow-up skills
- Confidentiality
- Teamwork
- Teamwork and collaboration
- Customer service
- Time management
- Reliability
- Excellent communication
- Patient education
- Electronic health records
- Relationship building
- Flexible schedule
- Patient registration
- Insurance authorizations
- Data entry
- Filing systems
- Scheduling tests and procedures
- Self motivation
- Medical terminology
- Clerical skills
- CPR certified
- Patient referral
- Payment scheduling and collection
- Keyboarding
- File maintenance
Languages
Spanish
Professional Working
Timeline
Medical Referral Specialist
Dr. Yong Tan
08.2013 - Current
Certificated Medical Assistance - Medical
Boston Reed
High School Diploma -
Calipatria High School