Justina Nwakerendu Okafor
Persona L Support Worker
Toronto,ON
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Personal Support Worker position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Caring and empathetic personal support worker with more than 10 years of experience providing therapeutic support for adults with disabilities. Competent planner, developer and implementer of complex individual program plans. Certified medication administrator, verifying patient medicine and nutrition plan adherence according to strict detail. Devoted personal support worker, providing exemplary service to individuals in residential care environments with utmost respect and consideration. Supportive care professional, monitoring client behaviors and encouraging participation in healthy activities as noted within care plan. Deliberate role model, demonstrating healthy behavior for daily living and social interactions.
Overview
18
18
years of professional experience
Work History
Special Needs Assistant
Toronto District School Board
Toronto, ON
03.2018 - Current
- Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
- Maintained positive attitude and affirmatively communicated with each student.
- Supported teacher in development of individual learning strategies.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Monitored student classroom and outdoors activities to promote student safety.
- Alerted instructor to student behavior or issues requiring intervention.
- Interacted physically and verbally with students throughout each day.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
Personal Support Worker
Vita community
Toronto, ON
02.2013 - 03.2016
- Documented vitals, behaviors and medications in client medical records.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with daily living activities, running errands and household chores.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted patients with self-administered medications.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Built strong relationships with clients to deliver emotional support and companionship.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
Direct Support Professional Service Worker
Weston Garden Retirement Home (Field Placement)
Toronto, ON
05.2015 - 01.2016
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Developed team communications and information for meetings.
- Improved operations through consistent hard work and dedication.
- Worked with customers to understand needs and provide excellent service.
- Participated in team-building activities to enhance working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend and holiday shifts.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Adhered to social distancing protocols and wore mask or face shield.
International Registered Nurse.
Princess Margaret Hospital
Nassau , Bahamas
02.2002 - 09.2011
- Carried out day-to-day duties accurately and efficiently.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Worked with customers to understand needs and provide excellent service.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained excellent attendance record, consistently arriving to work on time.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Collaborated with team members to achieve target results.
- Developed and maintained courteous and effective working relationships.
- Increased customer satisfaction by resolving issues.
Education
No Degree - Human Biology ,Psychology ,Medication Home Etc.
ABM College of Health And Technology
By Lawrence Avenue Toronto ON 05.2001 -
No Degree - Pharmacology, Psychology, Behavioral Study Etc,
CLI College of Business Health And Technology
By Sheppard Avenue. 05.2001 -
No Degree - Human Biology ,Pharmacology ,Surgical, Medicine.
School of Nursing Owerri Nigeria
Owerri Imo State 05.2001 -
Skills
Student Supervision
Timeline
Special Needs Assistant
Toronto District School Board
03.2018 - Current
Direct Support Professional Service Worker
Weston Garden Retirement Home (Field Placement)
05.2015 - 01.2016
Personal Support Worker
Vita community
02.2013 - 03.2016
International Registered Nurse.
Princess Margaret Hospital
02.2002 - 09.2011
No Degree - Human Biology ,Psychology ,Medication Home Etc.
ABM College of Health And Technology
05.2001 -
No Degree - Pharmacology, Psychology, Behavioral Study Etc,
CLI College of Business Health And Technology
05.2001 -
No Degree - Human Biology ,Pharmacology ,Surgical, Medicine.
School of Nursing Owerri Nigeria
05.2001 -
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