Justina Estrada

• Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity, and accountability.
• Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.
• Provides personal care and escort assistance in accordance with individual treatment plans including peri-care, grooming, dressing, showering, bathing, toileting, feeding and ambulation.
• Reports visible changes in participants' conditions to Day Center Supervisor and PCA Lead.
• Communicates participant health and safety concerns under the guidance and supervision of the Day Center Supervisor and PCA Lead.
• Demonstrates safe practices utilizing proper body mechanics and compliance with universal precautions.
• Participates in social and recreation activities with participants as appropriate.
• Conducts daily physical activities, ergonomically, while assisting frail elders to avoid injury.
• Implements interventions to training, as directed by rehabilitation and nursing staff, including use of mechanical assistance for participant transfers, mobility, and patient care.
• Assists with food service delivery and monitoring during mealtimes.
• Documents services rendered daily.
• Ensures medical clearance for self for communicable diseases and has all immunizations up to date before engaging in direct participant contact.
• Completes other projects and duties as assigned.
• Helped in kitchen pass lunch and set up.
• Covered the front desk why coworkers were out Answered phones transferred calls to the different departments.
• Telehealth during covid made wellness calls, checked appointments, forward to clinic any health concerns.
• Processing Authorizations for patients and checking benefits for Pace Members.
• Coordinating Care

Care Coordination:

Work with medical teams to facilitate care, coordinate transition plans, and ensure patients receive timely and appropriate services

• Provides personal care and escort assistance in accordance with individual treatment plans Includes: peri-care, grooming, dressing, showering, bathing, toileting, feeding, and ambulation.
• Reports visible changes in participants' conditions to Day Center Supervisor and/or PCA Lead.
• Participant health and safety concerns under the guidance and supervision of the Day Center Supervisor and/or PCA Lead.
• Demonstrates safe practices utilizing proper body mechanics and complying with universal precautions.
• Participates in social and recreation activities with participants as appropriate.
• Implements interventions, as appropriate to training, as directed by rehabilitation and nursing staff, including use of mechanical assistance for participant transfers, mobility, and patient care.
• Assists with food service delivery and monitoring during mealtimes.
• Documents services rendered daily. Other projects and duties as assigned
• Plan and organize a variety of activities and events for different groups
• Coordinate with other staff members to ensure smooth execution of activities
• Create schedules and timelines for events and activities
• Monitor and evaluate the effectiveness of activities and programs
• Communicate regularly with participants to gather feedback and improve activities
• Ensure all activities comply with relevant health and safety regulations
• Facilitate and lead group activities and workshops
• Medical Necessity & Pre-authorization:Assess patient needs, review treatment plans, and obtain pre-certification from insurance companies for necessary medical services.

• Assist clients in their activities of daily living such as toileting, bathing, and grooming. Perform light housekeeping tasks such as cleaning, dusting, and vacuuming.
• Make beds daily and change linen as often as required.
• Engage clients in physical and mental exercises prescribed by their doctors.
• Escort clients on appointments with hairdressers and physical therapists.
• Provide companionship daily by lending an ear or a shoulder to lean on. Engage wards in outdoor activities such as walking and light sports.
• Prepare food or oversee the preparation of food to ensure that hygiene standards are met, and that doctors' orders are being followed. Manage laundry and ironing activities Run errands including grocery shopping, bills payment and mail handling.
• Maintain a safe and clean environment and ensure that garbage is taken out daily.
• Arrange medicines to be taken on schedule by providing appropriate reminders or administering medication only upon doctor’s orders.
• Observe elderly for signs of deterioration or concern and report them to the family or doctor on an immediate basis.
• Maintain record of ward’s activities, behavior, and symptoms for reference purposes.
• Dementia and Alzheimer Training Courses

• Log CMS 1500 and UB04 claims into EZ-cap system, validate all incoming data, maintain filing system After the pre-log of claims, forward claims for eligibility verification, forward claims for provider and vendor add into the system, provide support and assistance to other departments, and comply with claims policy and procedures.

• Payment processing, answering phones, scheduling appointments, data entry, ICD-9 Coding & CPT Coding, Insurance verification.

• Meal preparation, bathing, assisted with medication, transportation to medical appointments and errands.

• Provided care for elderly clients by running errands, bathing, preparation of meals, escorting them to appointments, light housekeeping.

• Cash register and reconciled cash receipts, assisted customers with shopping needs, Customer Service desk, responsible for cash drawer and assisting customers, responsible for organization of merchandise

• Prepared food orders received and managed catering orders, operated cash register, opened and closed restaurant, cash reconciliation.