Robert Wells
Edmonton
Summary
Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Committed to providing superior service and clear client communication.
Overview
15
15
years of professional experience
Work History
SERVICE TECHNICIAN
MI Petro Services
04.2019 - Current
- Installation and repairs for corporate and privately owned Gas-Bar equipment
- Replacement of in-store equipment required to run petroleum business
- Explained diagnostic findings to customers
and outlined repair or service options - Inspected equipment to diagnose operational issues.
- Efficiently troubleshoot and repaired equipment to cut company costs and maximize productivity
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance
- Reduced downtime for maintenance tasks by conducting regular inspections and identifying potential issues early.
- Improved overall refinery efficiency by monitoring and maintaining petroleum equipment.
- Veeder-Root Certified
HYDROVAC OPERATOR
Canessco Services INC
02.2017 - 04.2019
- High pressure water sewer flushing and cleaning
- Located utilities and other buried lines prior to digging
- Accurately read
boom angle and drum rotation indicators - Uncovered pipes and dug trenches in a safe and targeted manner
- Completed pre- and post-trip inspections of
vehicle and equipment - Used high-pressure water and vacuum system to remove dirt and debris from specific
locations - Worked in confined spaces and at heights
FIELD TECHNICIAN (Oil & Gas)
AGAT Laboratories
07.2012 - 11.2016
- Schedule field jobs and complete trip request forms, services reports
- Participate in on-call schedule, maintain
equipment inventory, field sampling equipment, safety equipment - Environmental sampling (Ground water, gas &
oil) recorded inspection and test temperatures and quantities - Collected samples during production and tested randomly to determine in process product quality
- Maintained high standard of workmanship by using only approved data, materials, tools and
test equipment - Kept detailed records of field measurements and data.
- Utilized safety practices with no complaints or accidents
- Improved system performance by conducting regular maintenance and troubleshooting of equipment in field.
SECURITY OFFICER
The Sutton Place Hotel
03.2009 - 07.2012
- Daily monitoring and patrolled buildings, grounds and work sites
- Gathered information, identified and implemented
resolution, planned follow-up and logged and filed incident report to successfully manage complaints - Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Monitored and authorized entrance
and departure of vehicles, cargo trucks and visitors - Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided detailed reports on property damage, theft, presence of unauthorized persons
- Operation of central alarm systems for fire, intrusion and duress alarms
Education
High School Diploma -
Spruce Grove Composite High School
Spruce Grove, ABSkills
- Customer service professional
- Safety-conscious
- Skilled in establishing rapport with clients
- Preventive maintenance
- Complaint resolution
- Self-motivated with exceptional communication
Capabilities - Troubleshooting skills
- Time Management
Certifications
- Veeder-Root Certified
- Oil and Gas Production Operator Level One
- Class 3 license with air
- St. John Ambulance: Standard First Aid/C
- H2S Alive
- Skid Steer Certification/ safety training
- Utility line exposing
Timeline
SERVICE TECHNICIAN
MI Petro Services
04.2019 - Current
HYDROVAC OPERATOR
Canessco Services INC
02.2017 - 04.2019
FIELD TECHNICIAN (Oil & Gas)
AGAT Laboratories
07.2012 - 11.2016
SECURITY OFFICER
The Sutton Place Hotel
03.2009 - 07.2012
High School Diploma -
Spruce Grove Composite High School
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